Just to check that the video out is ok, does your TV have HDMI & if so does the ATV work using this?

At least you'll then have narrowed down the problem. 

Thanks for the reply Kokomo.

No, the BV7-40 doesn't have any hdmi ports, just DV-I and PrPbY for HD.

Ater posting I tested the ATV using both the HDMI and the PrPbY connections on a Toshiba LCD that I have in my room and both worked fine, picture came on straight away - the ATV doesn't seem fusssed which connection I use, I didn't have to change any settings.

Hi, make sure that AV4 has the additional component HD switched on in the connections menu!

Douglas 

Hi Douglas,

Thanks for the reply, at the moment under AV4 I have:

Source: STB(v.aux)

Audio: None

IR: C1

HDTV: YPbPr

Then stb is Apple Remote

STB Off: never

Hi again, are you sure remote sender is in C1? if yes try putting sender 3-5cm away from ATV receiver.

I have the same set-up on a BV7-40 MK2 with Application software 30.03 which enables all 4 remote senders! and allows for a Gefen HDMI splitter on the DVI socket!

Regards D.C

p.s my ATV only works with the sender placed as described above(I dont know why)

Thanks, I will give it a try when I get home.

Out of interest do you  have your Sky box and ATV running off the DV-I slot using the splitter?

If so, how do you switch between the two without going up to the splitter?

Thanks

Dan

Hi, The gefen splitter is controlled from one of the STB controllers (In my case nr 1-Gefen code is built in to the STB table, you cant see it on the STB table, its activated when you switch on the HDMI expander in the connections menu. I have ATV on 4 with TV button, SKY HD on 3 with DTV2/V-AUX & Freesat on 2 as DTV. 

With the software 30.03 update you can switch of the TV analogue tuner & use the TV button for whatever you want! This update is supposed to be only for 7-40 MK2 TVs with the HD module but it works perfectly without it, as mentioned above you have also the use of DTV2 instead of V-AUX.

So o answer your question, yes all SKY HD & ATV1 are connected to the expander which is connected to the DVI, leaving Component free for other HD sources.

P.S S/W update is 2 chips in TV and a Flash update from dealers service tool, chips cost me € 50, update was free.

Regards Douglas

Thanks for the information, as I don't have those options I'll assume I need to update the TV first.

Still no luck even with the sender placed as suggested.

Dan