After you let me activate the service software for the Beovision Avant it could be easily installed.

The joy that Dolby Digital Plus now worked, however, was very quickly clouded by some violent noise (a kind of crackling noises) that occur sporadically.

I tried to make two videos where you can hear the sounds.

- with noise: link

- without noise:

Yes, that is how my avant behaves with 4k video from the shield (and also from a Kaleidescape strato).

As you say, often pause and resume will 'fix' the noise.

Boxsti wrote:

After you let me activate the service software for the Beovision Avant it could be easily installed.

The joy that Dolby Digital Plus now worked, however, was very quickly clouded by some violent noise (a kind of crackling noises) that occur sporadically.

I tried to make two videos where you can hear the sounds.

- with noise: link

- without noise: link

In some cases it is enough to press the pause button briefly, in some cases the movie has to be restarted and the sounds are eliminated for a moment but reappear after any time!

The sounds appear only on the stream of Netflix and Amazon Prime in Dolby Digital Plus.

Does anyone have the same problem after update with the service software?

Hi all,

resurrecting this thread as I have now added an Nvidia Shield 2019 to my Avant 55 mk1 and have found the same audio problem with DD+ content.

Did anyone find a solution to this?

Many thanks,

Dion.

Unfortunately, no!

My solution, I switched to the Beovision Harmony

Dion wrote:

Boxsti wrote:

After you let me activate the service software for the Beovision Avant it could be easily installed.

The joy that Dolby Digital Plus now worked, however, was very quickly clouded by some violent noise (a kind of crackling noises) that occur sporadically.

I tried to make two videos where you can hear the sounds.

- with noise: link

- without noise: link

In some cases it is enough to press the pause button briefly, in some cases the movie has to be restarted and the sounds are eliminated for a moment but reappear after any time!

The sounds appear only on the stream of Netflix and Amazon Prime in Dolby Digital Plus.

Does anyone have the same problem after update with the service software?

Hi all,

resurrecting this thread as I have now added an Nvidia Shield 2019 to my Avant 55 mk1 and have found the same audio problem with DD+ content.

Did anyone find a solution to this?

Many thanks,

Dion.

If you’re still in time I would return the Shield and get an Apple TV. 
I used to stick to the Shield because of Spotify, but now that the Apple TV has it, there is no need for me to keep it (also because I have two BV11 and I don’t feel the need to upgrade to 4K anytime soon).

Thanks Boxsti and Marcello for the quick responses.

Such a shame there was no solution to this as my home is firmly in the google / google assistant world so an ATV is out. Also I'm not quite ready to make the jump to a harmony :)

May be of interest to someone, but this is definitely an issue that only arises with the Avant in 4K. I have the exact same setup with my Beosystem4 and it does not have this issue.

Dion.

Dion wrote:

Thanks Boxsti and Marcello for the quick responses.

Such a shame there was no solution to this as my home is firmly in the google / google assistant world so an ATV is out. Also I'm not quite ready to make the jump to a harmony :)

May be of interest to someone, but this is definitely an issue that only arises with the Avant in 4K. I have the exact same setup with my Beosystem4 and it does not have this issue.

Dion.

Then another solution might be to try a different Android-based streaming box (The Mibox S comes to mind because my father uses it with his LG C9) and see if you still experience the problem (in time to return it if it does not work).

Dion wrote:

Boxsti wrote:

After you let me activate the service software for the Beovision Avant it could be easily installed.

The joy that Dolby Digital Plus now worked, however, was very quickly clouded by some violent noise (a kind of crackling noises) that occur sporadically.

I tried to make two videos where you can hear the sounds.

- with noise: link

- without noise: link

In some cases it is enough to press the pause button briefly, in some cases the movie has to be restarted and the sounds are eliminated for a moment but reappear after any time!

The sounds appear only on the stream of Netflix and Amazon Prime in Dolby Digital Plus.

Does anyone have the same problem after update with the service software?

Hi all,

resurrecting this thread as I have now added an Nvidia Shield 2019 to my Avant 55 mk1 and have found the same audio problem with DD+ content.

Did anyone find a solution to this?

Many thanks,

Dion.

Can that really be true....that a 2019 device can not decode Dolby Plus (and send it as PCM over the HDMI to the receiver/the Avant 1.gen)?

Wasn’t there an update recently for that - maybe Nvidea now has paid the fee to Dolby?

And, if not....since it is Android-based, there might be a workaround/a hack for that ;-))))

MM 

Millemissen wrote:

Can that really be true....that a 2019 device can not decode Dolby Plus (and send it as PCM over the HDMI to the receiver/the Avant 1.gen)?

Wasn’t there an update recently for that - maybe Nvidea now has paid the fee to Dolby?

And, if not....since it is Android-based, there might be a workaround/a hack for that ;-))))

MM 

Actually judging from Reddit comments, it seems that the 2019 Shield, because of the Atmos license, converts DD+ to DD.