Bv11 Nvidia Shield Netflix - no 5.1 audio

59 replies

Yeahhhh, Dolby Digital + works on my Avant!

B & O has stated at my request that there is a new service software for the Avant!
However, I had to activate this only through my dealer at B & O, then I was able to update my avant normal via Internet to version number 1.0.11.37494

Good support from my dealer and from B & O, however, very disappointing that the function was only released on request!

Best regards

Erich

Location: Switzerland

After reading it leaves me a bit confused.

I have a BV9 with a Shield. same issue, only 2.0 sound.

But using the ATV3, I have 5.1 sound coming from the ATV3.

So, what's the real difference?  My BV obviously hasn't the right EDID, but it seems that the ATV3 doesn't care.

Location: Utrecht

Quite a challenge to achieve "Less is More" while having the Beovirus.

Beobuddy wrote:

After reading it leaves me a bit confused.

I have a BV9 with a Shield. same issue, only 2.0 sound.

But using the ATV3, I have 5.1 sound coming from the ATV3.

So, what's the real difference?  My BV obviously hasn't the right EDID, but it seems that the ATV3 doesn't care.

It's normal, the Shield and the Apple TV have different capabilities. I will try to explain, let me know if I don't make sense.

Netflix on the Shield only carries DD+ streams, not the plain DD. If the TV does not support DD+, it will output Stereo (or like we discovered if the TV has the wrong EDID). This is because the Shield does not decode on the fly DD+ and convert to plain DD for those TV's which do not support DD+. I understand it's a licensing issue (Nvidia did not pay :) )

The Apple TV on the other hand reencodes DD+ to DD, therefore you get Dolby Digital/5.1 sound.

The BV9 supports DD but not DD+, so it's in the same situation as un unpatched BV11/Avant. What you are experiencing is perfectly normal (unfortunately... I returned my first Shield when I used it on a BV10 - it was not mentioned anywhere that you needed DD+ to get multichannel sound).

I will also add that some devices do not rely exclusively on the EDID. A first generation Amazon Fire TV has the option to force DD+ output even if the EDID says it's not supported.

Thanks for summarizing this. Clear and short.

But, the next thing comes to mind when I think of some sort of same situation. On the Shield there is PrimeVideo from Amazon, the same happens there. Only 2.0 stereo instead of the 5.1 (The Grand Tour, 5.1 available).

The Shield is an Android based device, so which one is to "blame" for this behaviour, The app Netflix and/or Primevideo or the Android that is restricting the app as it a kind of layer between the app and tv.

Is it Netflix that demands the right EDID, or is it Android that demands this. In case of the latter, isn't there a app available in the Playstore that could solve the EDID or takes over the "on the fly" decoding.

Location: Utrecht

Quite a challenge to achieve "Less is More" while having the Beovirus.

Beobuddy wrote:

Thanks for summarizing this. Clear and short.

But, the next thing comes to mind when I think of some sort of same situation. On the Shield there is PrimeVideo from Amazon, the same happens there. Only 2.0 stereo instead of the 5.1 (The Grand Tour, 5.1 available).

The Shield is an Android based device, so which one is to "blame" for this behaviour, The app Netflix and/or Primevideo or the Android that is restricting the app as it a kind of layer between the app and tv.

Is it Netflix that demands the right EDID, or is it Android that demands this. In case of the latter, isn't there a app available in the Playstore that could solve the EDID or takes over the "on the fly" decoding.

You are correct. I forgot to mention that the Amazon app behaves exactly as Netflix. Both apps use DD+ as the audio standard. They both ask the device (Shield) if the sink supports DD+. If it does, Netflix will display "5.1" next to the language when you select the audio track.

Nvidia is to blame for this. Had they paid the licensing fee to decode and convert instead of passing through DD+ we would enjoy Multichannel sound even on our older BV10/BV9. The Amazon Fire TV is also Android based, but with a different implementation.

This Netflix page addresses the issue: https://help.netflix.com/en/node/14163

The ideal situation would have been for the Shield to:

1) Decode DD+ and convert to DD (for older TV's/AV Receivers)
2) Have a setting to force DD+ (in order to disregard the EDID) for those bloody B&O TV's with wrong EDID 😁

 

I can see my Avant is running 1.0.11.37404

I presume I need to ask my dealer to request access to 1.0.11.37494 ?

 

Is the only change that DD+ works? (Dolby TrueHD or DTS-HD MA?

boskonay wrote:

I can see my Avant is running 1.0.11.37404

I presume I need to ask my dealer to request access to 1.0.11.37494 ?

 

Is the only change that DD+ works? (Dolby TrueHD or DTS-HD MA?

To the best of my knowledge, there aren’t any B&O Devices which support TrueHD and DTS-HD, Eclipse included. 

The Avant can handle the following input formats:

HDMI: Multichannel PCM, Dolby Digital, Dolby Digital Plus, DTS Digital Surround.
SPDIF: Stereo PCM, Dolby Digital  and DTS Digital Surround

And decode the following formats:

Multichannel PCM, Dolby Digital, Dolby Digital Plus,
DTS Digital Surround, HE-AAC v1 and v2, LC-AAC, mp3, WMA, WMA lossless, FLAC, Up- & down-mixing: Bang & Olufsen True Image,
downmix, 1:1

Roger

 

Just had contact with Support.
There is a service software available that will solve the issue.

Just contact your dealer, they can do a request!

 

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