Grasping at straws here...  If it mysteriously just started happening, maybe a firmware update has occurred and that has a bug?  My dealer said only that "updates to the remote happen automatically, over Bluetooth, when connected to a product via BT, in standby."  I don't know if that's true, and if so, how to tell.

Does anybody know how to command a BeoRemote One BT to display its firmware version?  If we could get that info, then maybe we could eliminate that as a possible source of problem, because I bought mine around the same time you posted your BL50-choosing-what-to-buy post.  If they are identical, that isn't the problem because I guarantee mine has not been updated (I only use it in Beo4 mode and it has never been paired with anything).

If updates are occurring, then reprogramming your remote after a factory reset might be a good idea: Anybody who had, e.g. Oppo or Sony Blu-Ray players with configuration memory & disc data caches tripped across bugs because the layout of the storage was supposed to be unchanged (or adjusted at first-power-cycle) but wasn't.  Worth a try if nothing else helps.

trackbeo wrote:

 

Does anybody know how to command a BeoRemote One BT to display its firmware version?  If we could get that info, then maybe we could eliminate that as a possible source of problem, because I bought mine around the same time you posted your BL50-choosing-what-to-buy post.  If they are identical, that isn't the problem because I guarantee mine has not been updated (I only use it in Beo4 mode and it has never been paired with anything).

 

List, then select settings, and the bottom of the options will be version which provides some info.

Since posting my question, the problem has not recurred. LOL

Not much help, but I experienced this same problem a while back when I was considering buying a second br1. My br1 reset pretty much every time I switched between my bv8 and essense. I was surprised no one had complained, especially since you had talked about using the remote in this way.  I decided that it must be something peculiar in my setup.   Needless to say, I didn't buy the second remote because two consistently working remotes is better than one flakey remote.

I cannot find the software version on my remote.

Razlaw wrote:

List, then select settings, and the bottom of the options will be version which provides some info.

If your problem went away, you win!  But I still hope someone tells us how to figure out when/whether the remote was updated & to what... I don't even know if what my dealer said about automagic updates was the case.

Stan wrote:

I cannot find the software version on my remote.

[Post lost to "Moderation" weirdness...  Briefly:] My remote does not have a "Version" item inside LIST / Settings.  Suspect this is because the version is actually of the *device* for which the LIST button is programmed, and not the remote itself?  But maybe it's just because I have never paired BT, only IR'ed.  Would still appreciate anybody who knows for sure (& how updates work) to chime in...