Hi All

I've been raising this issue for about five months!

I have received no tangible response from B&O at all..not to mention very few responses from forum members!

B&O in Sydney tell me they are on to it and progressing the issue.. after five months though I dont hold out much hope.

I've almost resigned myself to the fact I've purchased a lemon of a product (beoport).

Happy to write again... but so far ive really just been ignored by B&O

Regards

David Coyne

David,

You're not the only one to feel that B&O are ignoring us, below is a reply just received from them about BeoPort/BM-Link, basically I was asking them why the 2 softwares were so different & when we could get the features of BM-Link on BeoPort (namely the full track-artist-album-radio station tag display on B&O systems) & vice-versa.

Their reply left me speechless..They don't even tell us they're working on improving the softwares, they just say "no thanks": for a company whose motto is to "question the ordinary", I was quite disappointed!

If B&O rely on just one private person to develop such important software, where are we going? They say they are working on a new digital platform, but they once again seem to involve only PC, not MAC; as a new Mac user, I find it weird because the Mac "spirit" is much closer to B&O than the PC world.

QUOTE""

 Réponse (Helle Iversen)

31/08/2009 08:31 AM

Dear Mr. Georget.

We are pleased to see that you are the user of Bang & Olufsen products.

The feature you are asking for will not be available. However, we hope you will enjoy your products despite of this.

Kind regards,
Bang & Olufsen a/s

Helle Iversen


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 Client (CHRISTOPHE GEORGET)

26/08/2009 05:33 PM

Good day, I presently use BeoPort with my PC, and after installing the BM Link on my new Mac, I found out that the Mac version could display the NMUSIC and NRADIO tags & scrolling infos on every other B&O product, like my BV7 display or even BeoLab 3500..why isn't this possible with the PC version?
And if not, when will it be possible? I think it would be more informative than just displaying "NMUSIC" or "NRADIO" on my BV7..

""UNQUOTE

hi,

it is possible that b&o will do nothing to help anders and that some day bm-link will stop working altogether. if we do not write to b&o to express our concerns, it is almost certain that this day will come. if enough people do write, then there is a chance that b&o do the minimum to help anders keep bm-link up to date.

so ... write !

if anyone has other ideas, i'm sure we would all like to hear them. here's hoping that this matter will be taken into consideration by our friends at b&o.

scott

It would be good it it became an Open source project as well.

Hi Peter,

Thanks for the suggestion, I FULLY agree and will be sending a version of your text to B&O tonight.

I really am amazed by B&O's reply further down the thread, I don't know how many BeoPort users are linked to Macs rather than PC's but surely we make up a significant enough community to warrant giving Anders a bit of support!

I also fully agree with the comments that B&O and Apple as quality, well designed brands have similar clients and as such B&O should be looking to get closer to Apple not further away. 

Let's hope if we all contact B&O they do something...

PhilLondon suggested making BM-Link open source, this is a very interesting idea and my experience of open source software generally has been very positive and I think it would be ideal for our community. However, it does rely on Anders choosing to release the source code on a GNU GPL basis, which of course is his prerogative given he wrote the software, but the gesture would be a great one!

Best,

Rob

Done - submitted the request.

I find it difficult to understand who is owning the project.

If Anders still is owning the source code, it is simply of no use to complain to B&O that the product is not developed further. On the positive side, it would be up to Anders to make it available as Open Source or not.

If B&O is owning the code, continously bugging them must have an effect ... someday.

Stefan,

Anders is owning the code, there is no doubt.

However, Bang and Olufsen is selling the product as being compatible with Mac, and in fact it is not anymore, until Anders is able to update the code to make it compatible with Snow Leopard and the latest version of iTunes.

In a separate Thread, Anders explained that he moved from Sweden to California, and does not have any Beo equipment to test it on.

What we are asking B&O is to lend him some equipment so he could test and develop the future versions.

P.

hi all,

here is the response i received from beocare.

"
We are pleased to see that you are the owner of Bang & OIufsen products. We are very much aware of the problems with BM-Link and newer versions of iTunes.

Therefore the developer of BM-link will be contacted in the near future by our software development department in order to find a solution. 
"

this may or may not fall under the category of falsely promising. in any case, keep the pressure on b&o !

scott 

You did better than me! I have not had a response!! 😁