BL50 again software update problems - flashing master - nothing happens

28 replies
FL
flere
Bronze
387 posts
Posted January 9, 2019 at 18:36 GMT
#2116987

Hi,

It seems B&O has published a new BL50 software version.

So this morning again my BL50 do not work anymore.

The Master is with tweeter up flashing once per second.

Master is not reachable on WAN or LAN.

The Slave powers up, raises the tweeter, start flashing, and after 5 or 10 minutes, gives up and lowers tweeter.

Powering off and on of Master or both does not change anything.

Last time this happend was in July 2018 and it needed a B&O service visit to install the SW with USB key. This solved the problem and I have been a happy BL50 owner since then.

And now it is the same drama again.

Do more people have this problem?

 

 

FL
flere
Bronze
387 posts
Posted January 9, 2019 at 18:57 GMT
#2116988

The status light on the Master connection panel:

The NTW status light flashes 1x /second white

The WPL status light flashes 4x /second orange

FYI, I do not use WPL.

The master is DPL cable connected to the Slave, COAX connected to the BlueSound node, optical connected to the Mac Mini.

Network connection is via WIFI.

 

FL
flere
Bronze
387 posts
Posted January 9, 2019 at 19:00 GMT
#2116989

This is of course an unbelievable crappy situation for a 30K euro system.

It is now the second time in 6  months.

It is that when they work they are so beautiful.............

 

NQVHNWI
NQVHNWI
BronzeFounder
1640 posts
Posted January 9, 2019 at 19:04 GMT
#2116990

Currently away from home = so cant check to see if the BL90 have also received an update too?

I find it surprising that there has been a lot of software/hardware issues with the BL50s. The BL50s and 90 software is I believe almost identical and certain functions are flagged on/off for each model. 

I’m guessing that the internal PC processor is too lightweight to handle all the code?? Or there’s other hardware which is problematic.. All conjecture but suprised as the 90s are very stable.

FL
flere
Bronze
387 posts
Posted January 9, 2019 at 19:11 GMT
#2116991

Thanks for the reply.

You know, all these problem so far have prevented my from upgrading from 50 to 90.

All these problems with software and reliability have made me doubt a lot about further increasing my personal financial exposure with B&O products......

FL
flere
Bronze
387 posts
Posted January 9, 2019 at 19:12 GMT
#2116992

In the mean time I have connected the master via LAN cable to my LAN.

Makes no difference.

 

FL
flere
Bronze
387 posts
Posted January 9, 2019 at 19:12 GMT
#2116993
Double post
FL
flere
Bronze
387 posts
Posted January 9, 2019 at 19:13 GMT
#2116994
Double post

GY
Gysse2004
Bronze
256 posts
Posted January 9, 2019 at 19:50 GMT
#2116995

I will follow this, better wait with sw update..

peter

M(
Mikipedia (archived2)
Bronze
2150 posts
Posted January 9, 2019 at 19:53 GMT
#2116996
Oh jolly not this again, i better cancel the auto update... iam sorry to hear you got the “bug”
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