Beoworld app

258 replies
...
Changed it just now...

Logged out of the app and logged back in...

Still have the same problem...

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-Avant.png Beovision-Avant.png
Beosound.png Beosound.png
Beosound-Moment.png Beosound-Moment.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beosound-9000.png Beosound-9000.png
Beosound-5.png Beosound-5.png
Beosound-4.png Beosound-4.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoremote-Halo.png Beoremote-Halo.png
Beoplay-A1.png Beoplay-A1.png
Beolab-18.png Beolab-18.png
Beocenter-2.png Beocenter-2.png
Hi Kiran,

you have to choose the very first entry in the list 😕 ...
BL5 wrote:

Hi Kiran,

you have to choose the very first entry in the list ...

You legend!

All working well now.

Thank you!

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-Avant.png Beovision-Avant.png
Beosound.png Beosound.png
Beosound-Moment.png Beosound-Moment.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beosound-9000.png Beosound-9000.png
Beosound-5.png Beosound-5.png
Beosound-4.png Beosound-4.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoremote-Halo.png Beoremote-Halo.png
Beoplay-A1.png Beoplay-A1.png
Beolab-18.png Beolab-18.png
Beocenter-2.png Beocenter-2.png
No problem, had the same issue in the past ...
Thanks Phil for the optimized app update!

I can confirm I’m using the right credential. 

i can login from the website via iPhone (this is from where I’m now posting), not from the app, despite having upgraded to the latest release of iOS and app. 🙁

Cheers. 

Olivier

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beosound.png Beosound.png
Beoplay-V1.png Beoplay-V1.png
Beoplay-S3.png Beoplay-S3.png
Beoplay-A1.png Beoplay-A1.png
Try this...

Delete the app and all related data on the phone...

Then go back to the app store and install a fresh version of the app...

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-Avant.png Beovision-Avant.png
Beosound.png Beosound.png
Beosound-Moment.png Beosound-Moment.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beosound-9000.png Beosound-9000.png
Beosound-5.png Beosound-5.png
Beosound-4.png Beosound-4.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoremote-Halo.png Beoremote-Halo.png
Beoplay-A1.png Beoplay-A1.png
Beolab-18.png Beolab-18.png
Beocenter-2.png Beocenter-2.png
Make sure you login with your user name, not your display name. The user name is case sensitive.

Kiran, I have cancelled and reinstalled the app (not sure on how to cancel the remaining data from the iPhone) but it still doesn’t work. 

Phil, I have tried with both my sign-in name and email address, none of these options seems to work. 

Cheers. 

Olivier

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beosound.png Beosound.png
Beoplay-V1.png Beoplay-V1.png
Beoplay-S3.png Beoplay-S3.png
Beoplay-A1.png Beoplay-A1.png
I don’t know what else to say mate...

This is strange...

I’ve never had login issues... only the dates were not showing properly until recently...

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-Avant.png Beovision-Avant.png
Beosound.png Beosound.png
Beosound-Moment.png Beosound-Moment.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beosound-9000.png Beosound-9000.png
Beosound-5.png Beosound-5.png
Beosound-4.png Beosound-4.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoremote-Halo.png Beoremote-Halo.png
Beoplay-A1.png Beoplay-A1.png
Beolab-18.png Beolab-18.png
Beocenter-2.png Beocenter-2.png
...
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