ok, so you had the same issue and they were able to correct it through simple adjustments to the unit? I know there are a few allen key adjustments that i have been instructed to try but those do nothing but move the screen forward, backward, up, and down. To me, if they were to come out and simply adjust them back to straight, that should be something easy enough to tell me to do over the phone and so far my dealer hasnt' mentioned anything like this. All of the known adjustments (to me) are simple fore aft up down type adjustments. To fix this issue you have to adjust the camber of the speaker grills, but this harmony was shipped from BO to my house, no dealer in the middle, so maybe it missed an adjustment step. Thank you all for the replies, i thought i was going to be out in the weeds on this one. Glad to know its a known issue and not normal. 

pastaj wrote:

ok, so you had the same issue and they were able to correct it through simple adjustments to the unit? I know there are a few allen key adjustments that i have been instructed to try but those do nothing but move the screen forward, backward, up, and down. To me, if they were to come out and simply adjust them back to straight, that should be something easy enough to tell me to do over the phone and so far my dealer hasnt' mentioned anything like this. All of the known adjustments (to me) are simple fore aft up down type adjustments. To fix this issue you have to adjust the camber of the speaker grills, but this harmony was shipped from BO to my house, no dealer in the middle, so maybe it missed an adjustment step. Thank you all for the replies, i thought i was going to be out in the weeds on this one. Glad to know its a known issue and not normal.

thanks for the link. ive watched that one and those are the only adjustments i know of. ive done all of those but if you watch what is moving while you are adjusting the screw, its the tv panel that moves forward and backward, up and down, and the fore aft adjustments seem to be for the upper half of the tv and the lower half of the tv. While watching the speaker covers, these do not appear to move. In order to solve my issue it would seem that each speaker would have an adjustment to change the angle of the speakers and covers. Ideally, an adjustment that changes the toe in angle of the two speakers. For me, i would like them perfectly aligned, not toed in. So, if some other adjustment exists, it will have to be done by the dealer/repairer bc i am unaware of any other adjustments. If you take off the lower back panel, maybe there is something there bc to me it looks like there needs to be an adjustment of the upper arm that the speaker pivots on. If you push this arm outwards, toward the listener, it would then push the middle out and pull the ends of the speaker back. Think pushing your chest out while pulling your shoulders back. Im thinking this must be an adjustment issue bc it would be highly unlikely that if something was bent due to shipping, etc, that it would be perfectly bent on the left speaker and the right speaker. If anyone knows of other adjustments, please let me know. Im going to reach out to the dealer to see what they have to say. This should be covered under warranty, correct?

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Well, I have have no idea how to post a pic here but I was able to post one to the media forum. You can see it there and notice how the speakers are angled. Thanks all for the help