Hi all. Looking to poll the audience of harmony owners out there. From day one out of the box, my harmony speakers have a misalignment and I was told that this is normal but for a $20,000 TV, this seems unacceptable. Specifically, my problem is that when the tv is fully open and upright, the speaker covers flare out at the end. If you measure the distance from the speaker cover to the tv panel (in the middle of the tv) vs out at the edge of the speaker covers, it’s nearly double. This ends up giving the two speaker covers a toed in appearance and not a nice flat surface paralleling the tv panel. Can someone please shed light on this? Has anyone else noticed this? I’ve gone through all the panel adjustments as well as I believe all of the internal BO videos to adjust the speaker boxes if they are warped or curved and nothing has been able to correct this. It’s almost as if it’s intended or part of the movement bc the tv and speakers will open fully but right at the end of the mechanized movement as they are perfectly aligned, then they motor just a bit more and it kicks the ends out and then leaves a subtle “v” shape when looking at the tv from the side. I hope this makes sense and possibly Someone can confirm this is normal or not. Thanks!
Thank you to our Sponsors
Beovision Harmony speaker cover adjustment
Appreciate the reply! I’ll reach out to my dealer about warranty
Agree, not normal.Yeah, that’s not normal.
you are sure the covers are appropriate installed ?
Just to be 100% mikipidia, you’re saying that on your harmony, if you were to lay a level across the front of the speaker grills, from left to right, they would be perfectly flat and parallel to the tv panel? Just want to make sure I’m describing my issue correctly. Best way to describe my issue would be as if someone came up to the tv and kicked the middle of the speaker covers and now the middle of the speakers (where the white light is) is closer to the tv than the ends. If you were standing over the tv and looking down with a birds eye view, the tv panel would obviously look like a straight flat line but the speakers grills look more like a V, with the out edges (left and right) further away from the tv than the middle edges. The two surfaces would not be parallel.
I wish I could take a pic to show you but yes. I’ve uninstalled them multiple times and I cannot see how they would be installed incorrectly. But I’m open to any and all ideas
I know exactly what you mean. I had the same experience. The initial dealer didn’t adjust the screws properly. In the end bang okufsen authorised their uk repairer and readjusted it again and it was fine.I wish I could take a pic to show you but yes. I’ve uninstalled them multiple times and I cannot see how they would be installed incorrectly. But I’m open to any and all ideas
Please Log In to Reply
You must be logged in as a BeoWorld member to post replies to forum threads.
Join BeoWorld
Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.
Become a Member