Beovision Harmony Connection Issues

28 replies

Well I am still in the same state of not working!  

 

Tried the QS+ set to off - turn TV on using BR and opens, no sound out of the speakers.  Tried the AV reset next, still no effect TV turns on and no sound out of the speakers.  Tried the CEC next still no sound.  Only way to resolve it was to turn it off, wait for a few minutes and turn it back on, sound restored!  Takes about 30 - 40 minutes of messing about each evening just to turn a TV on!

There is really something not right - now i am not so sure it is software, wondering if B&O changed a board design due to component shortage and there is an embedded issue. 

Not really a very good experience - Thanks B&O!

Oh I feel disappointed it didn’t work for you.

I’ll check some other settings and post them.

Clearly it’s a bigger issue and now it’s affected several others.
Aussie Michael wrote:

Oh I feel disappointed it didn’t work for you.

I’ll check some other settings and post them.

Clearly it’s a bigger issue and now it’s affected several others.

I have turned off as suggested by you Michael over the weekend and so far no issues so thanks for this

Furthermore by switching Quick+ off I noticed sound and picture come on with better sync than previously will keep posted

Ok so had a B&O visit, changed some of the DNS settings of the LG screen, installed a PUC lead into the Sky box.  So far TV is good - still get the BL28'2 dropping the connection between the TV even thought they are on the network and play fine....

Progress but not quite there!

Richtw2 wrote:

Ok so had a B&O visit, changed some of the DNS settings of the LG screen, installed a PUC lead into the Sky box. So far TV is good - still get the BL28'2 dropping the connection between the TV even thought they are on the network and play fine....

Progress but not quite there!

Have you notice rather than dropping connection whether there is a delay between tv speakers and the bl28? Thanks

No delay when they are working, the BL28s do not drop in operation.  The connection to the BL28's is lost to the TV when it is all in standby overnight.

vlohjr1 wrote:

I have turned off as suggested by you Michael over the weekend and so far no issues so thanks for this

Furthermore by switching Quick+ off I noticed sound and picture come on with better sync than previously will keep posted

Yay.

Quick update - had a second B&O technical guy out, changed the DNS settings on the panel and so far so good the Harmony itself is working.  The only minor issue i have still is that 30% of the time the WiSA connection to the BL28 speakers is lost and they need rebooting and reading back to the Harmony settings.

Suggestion from B&O is that it is likely a channel congestion on the Wifi network in the house but this is relatively easy to fix....  progress :) 

 

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