Beovision Eclipse programme list update setting

7 replies
TH
thorne
Bronze
398 posts
Posted October 12, 2020 at 16:47 GMT
#2145427

Hi

 

ive been advised to switch this off but I can’t find it anywhere. Any ideas?

TH
thorne
Bronze
398 posts
Posted October 13, 2020 at 16:16 GMT
#2145428

Can any one help with this?

TH
thorne
Bronze
398 posts
Posted October 14, 2020 at 14:33 GMT
#2145429

I’d appreciate some sort of response from any Eclipse owners out there. It could be tat it this setting is not available in U.K. but I’d like confirmation one way or the other

 

Thanks

MI
mibook84
Bronze
2724 posts
Posted October 14, 2020 at 14:35 GMT
#2145430
thorne wrote:

Hi

ive been advised to switch this off but I can’t find it anywhere. Any ideas?

Hello,

Why switch it off? What does it do? What does switching it off do? Can’t B&O customer service assist? Send them an email and write back what they told you perhaps, as nobody here seems to know. Otherwise you would already have the answer as we are all very happy to try and advice each other.
TH
thorne
Bronze
398 posts
Posted October 14, 2020 at 19:07 GMT
#2145431

Hi

 

Apparently turning it off can improve the handshake issue between Eclipse and Sky Q box, which is quite a big problem

And yes, I have contacted Bang & Olufsen customer support. They referred me to the manual which says the setting is in the programme tuning and settings menu.  But it isn’t there. That’s why I tried to reach out to fellow Eclipse owners

MI
mibook84
Bronze
2724 posts
Posted October 14, 2020 at 20:53 GMT
#2145432
thorne wrote:

Hi

Apparently turning it off can improve the handshake issue between Eclipse and Sky Q box, which is quite a big problem

And yes, I have contacted Bang & Olufsen customer support. They referred me to the manual which says the setting is in the programme tuning and settings menu. But it isn’t there. That’s why I tried to reach out to fellow Eclipse owners

Okey, maybe write sky in the thread name too? I don’t live in the UK and I don’t watch linear TV anymore so I’m of no help sadly.
fansastic
fansastic
Bronze
813 posts
Posted October 15, 2020 at 07:31 GMT
#2145433
I use an CI+ module for tv watching directly on the Eclipse without any set top boxes. So not able to help you. Is tour box connected through HDMI port? Doubt there is any way the native tv tuner in the screen is conflicting with HDMI sources.

Probably this will nog help you, but just to let you know your question has been noticed on the forum 😁
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