It isn't trying to update its software?

Then just wait and don't interrupt.

Thank you for your help!

I tried the Apple remote but it doesn’t work 

I tried to reconnect the beo one, but it can’t reconnect 

The eclipse runs the whole night with no changes

i checked all connections but not the 2 cable under the tv ( to risky)

I can connect Spotify over chromecast. I see all informations in the app, but the tv is totally dead (no picture and no sound)

I opened a ticket and hope that b&o can support me. I will send a update. 

Hi, How did you fix the problem? I'm having same problem

Thank you for sharing

yesterday the B&O Service had change the DSI board from the Eclipse and a something from the LG 

Thanks you quick reply. Did they start by give you any guidance on how to fix the problem your self, which I could try? 

No, it was very clear. They told me to contact the service partner 

My unit has began this symptom overnight and I also had a battery low warning on my BeoRemote 1.

Any update to whether this is an issue that can be resolved without calling out service?