Hi, my parents Beovision Avant 4K tv has also a similar problem. Since one month the screen got all rose/pink patern. The resailer couldn't give them a date of repairment, but i'm worried about the cost, since the tv is out of warrenty, it was bought in 2015.

How can they avoid paying, since this issue seems to be often happening to this tv model?

It should be covered by B&O themselves

val3rie wrote:

Hi, my parents Beovision Avant 4K tv has also a similar problem. Since one month the screen got all rose/pink patern. The resailer couldn't give them a date of repairment, but i'm worried about the cost, since the tv is out of warrenty, it was bought in 2015.

How can they avoid paying, since this issue seems to be often happening to this tv model?

It should be covered by B&O themselves

You can’t avoid paying, since the tv is out of warranty (unless you have a really (!) good relationship to your dealer).

However, though expensive (costs will depend on where you are located), you may concider it worth it.

The alternative would be to throw the Avant away, buy something much more expensive from B&O.....or go for something cheaper non-B&O ;-(

N.B. Yes, you will have to wait a while for this replacement board - but your dealer should exactly know how high the costs are.

 

MM

Ok too bad that B&O doesn't get more in consideration the costs for a recurrent problem.

I'm in France, i'll try to reach out the mother home here and discuss this, because it's cleary not right for clients to have to pay for this problem..especially for such a high price product

Sorry to hear of your problems.

My Beovision 55 inch Avant TV has gone wrong 3 times in the last year So I doubt I’ll buy B&O in the future. Last July 2020  the DVE failed and it was replaced under warranty - fortunately I had a 6 year warranty.

Last month the motor which drives the tv and speakers went wrong and also replaced under warranty which expired in February 2021.

Now the screen has gone blotchy and grey again - need another DVE although it was replaced in July 2020. At least the warranty on it is still valid as it only lasted 8 months before failing. I have wait over a month for the new DVE though.

My old Toshiba tv which cost a fraction of the B&O tv is working fine after 12 years.

Is it my bad luck or is there a quality control issue?

wow! that's crazy. 3 times you have problem + the new card from last year already have dead??

There's cleary big problems going on with this tv model...How did you do to get 6 years warrenty? it's usually 3 years..

You know apparently B&O TVs use LG screens, so maybe there's not that great quality if they use other party screens..

Yes, my 55 inch Avant tv has gone wrong 3 times in the last 8 months. Now waiting for a new DVE.

I bought it used in 2018 but the previous owner had extended the warranty from 3 years to 6 years. I think you have to pay for it.

Fortunately all the problems happened within the 6 years but if anything else goes wrong I’ll have a big useless tv. 
Any repair work they do will still have a one year warranty.

In avant and all earlier model 32<= they use samsung lcd panels and , but the panels have nothing to do with this failure

VE / mainboard is NOT a part of the lcd screen

OlivierC wrote:

My understanding is that all the Avant MK1, regardless of the size, might be affected by that issue, not the 55” only.

Correct?

Olivier

You’re correct but it happens mainly on the 55’s due to the lack of ventilation - the bigger ones have more space inside and give better air circulation. The heat is the problem, it kills the fragile electronics.

Pat wrote:

OlivierC wrote:

My understanding is that all the Avant MK1, regardless of the size, might be affected by that issue, not the 55” only.

Correct?

Olivier

You’re correct but it happens mainly on the 55’s due to the lack of ventilation - the bigger ones have more space inside and give better air circulation. The heat is the problem, it kills the fragile electronics.

Mine Avant 55 is placed so we never see the backside of it. So I removed the covering plates for better ventilation. We’re now planning a new location, and if needed the plates will be back on again.

Double post