I just had a board replaced, also very expensive and I could almost buy a new 55” oled for the same price. The note said that they replaced thisVE 1.7 50HZ DUAL T"/C/SWhatever that is. My tv is from January 2015.
Thank you to our Sponsors
Beovision Avant 55 mk1 screen fault
61 replies
Correct it is expensive 😱I was lucky insurance covered mine. I also had the same thought but rather have it fixed. It’s why I chose a BV in the first place, means now I can be happy to use all my B&O speakers still etcThis was before we had other options like the Stage etc After using it a few times you won’t think about the cost Video Engine 1.7 , Terrestrial, Cable, SatelliteI just had a board replaced, also very expensive and I could almost buy a new 55” oled for the same price. The note said that they replaced this VE 1.7 50HZ DUAL T"/C/S Whatever that is. My tv is from January 2015.
Hi was wondering more information about the insurance...? I also have a lot of older B&O, but was under the impression that home and contents insurance only covered fire, theft and accidental damage... not any sort of mechanical/electrical failures/faults 🤔.
Beolion,
I have just got the same fault.
Could You plase inform me how much you paid for the repair
its actually the largest board in the TV, cost about £1100 in the UK, seems they last about 5 years and then pack up, in my case the images showed a green outline on edges
This is the problem with B&O, and will be the same for owners or the eclipse when the panels pack up
I’m sorry I didn’t see your reply. My insurance was provided by the credit card I purchased it on. It offers extra one year warranty on purchases.i got a quote from the repair company and I gave that to the credit card company. They paid me. I paid the credit card company. After that the repair company gave me an invoice was higher than the quote which surprised me as the ticket had been closed by the insurance company and I oiled the ask for any more. So the repair company honoured their quote.Hi was wondering more information about the insurance...? I also have a lot of older B&O, but was under the impression that home and contents insurance only covered fire, theft and accidental damage... not any sort of mechanical/electrical failures/faults 🤔.
Sorry to hear. The replacement of VE 1.7 50HZ DUAL T"/C/S board was made onsite and the cost was dkk 7.200 including 25% VAT (dkk 1.400). I just checked the invoice. I think it is a bit pricy but I am happy that my tv is working like a dream again. I have disabled the quick start setting in order not to have the tv (partly) on all the time. I don’t know if that has an impact though.Beolion, I have just got the same fault. Could You plase inform me how much you paid for the repair
I’ve had an issue happening where the backlight turns off for a few seconds then turns on again. It’s very weird. I thought first it was my apple to but as I can see the video continuing if the sun is shining I know that at least video is fed to the tv and it’s just the leds that does not light up the panel.Have anyone experienced this?I have reached out to B&O which told me a service man will contact me but I’m a bit worried they will replace the wrong part (as happened with my old Avant and my Beolabs four times). I have warranty until January 2021 so it’s at least good it’s happened now. But it happens just once every hour or once every four hours, it differs a lot. Other than that I’ve had no issues yet. Another issue I have since the last firmware is that the center channel is often lost if sound hasn’t been played for a while. For example if I turn on a Netflix show after idling 15 minutes. Then I have to change source and change back for the tv to properly detect and play center sound.B&O has not replied regarding this and seem to not care. Just me who noticed this issue?
I doubt B&O has the resources or the interest to care about odd random faults in their old TVs. The panel is outdated (probably not available from Samsung any longer) and the video engine is discontinued just like the whole Avant 55 as a product.B&O's way forward with LG's OLEDs is something you should jump on. You'd enjoy the picture that's 10x better than any LCD, you'd have the longevity & support of a big brand manufacturer and the upgradeability of a modular TV setup.
I’m not the one who is offering the warranty though. But it would be nice if they would just offer me an eclipse instead of course but that won’t happen.I actually love the contrast glass and think it makes for bolder colors compared to the pretty boring looking oleds without anything in front. Just like with led screens B&O was the exception and now not anymore u fortunately. Anyway I do like my TV, it is under warranty and we will see what will be done. I’ve been waiting for an eclipse 2.0 for a long while and would like to have one but since it’s still the old one that’s sold I’m not putting my money out just yet.I doubt B&O has the resources or the interest to care about odd random faults in their old TVs. The panel is outdated (probably not available from Samsung any longer) and the video engine is discontinued just like the whole Avant 55 as a product. B&O's way forward with LG's OLEDs is something you should jump on. You'd enjoy the picture that's 10x better than any LCD, you'd have the longevity & support of a big brand manufacturer and the upgradeability of a modular TV setup. KMA B&O product history since 1991: Ridiculously long to list in a signature.
Please Log In to Reply
You must be logged in as a BeoWorld member to post replies to forum threads.
or
Join BeoWorld
Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.
Become a Member