Thank you to our Sponsors
Hi, my beovisuon avant- screen has suddenly stopped working. It just shows a purpley distorted screen. Menus don’t come up. Does any one know what I can do about this? I have tried turning off and on but that does not work. I can not access the menus to do any kind of reset.
thanks!
That’s the Digital Video Engine fault, has to be replaced. Contact your local dealer and report the problem.
The remedy will be,- buy an Eclipse
So my Acant has now been repaired and. Is in full working order. The issue was with the graphics chip or something. Even though the TV was 6 months out of warranty the b and o store in Russell Street Melbourne organised it to be picked up and had it repaired free of charge. I seldom post, but i just wanted to highlight this excellent service.
Thanks for doing so, we definitely need these stories as well. I am happy that it worked out so well for you!I seldom post, but i just wanted to highlight this excellent service.
Did you get a confirmation that this was the video engine that needed to be replaced? Or other work description?
I have the exact same issue, problem is little older than yours, so I am certain there will be no warranty exchange.
My Beovision Avant 55 has the exact same problem. I have been advised it’s the Video Engine board!! Did you have yours repaired?
Just had mine replaced as well its a very expensive fix and B&O had a significant back order- so quite a common problem
I wonder if the NG is more reliable?
Just had mine replaced as well its a very expensive fix and B&O had a significant back order- so quite a common problem
I wonder if the NG is more reliable?
You must be logged in as a BeoWorld member to post replies to forum threads.
Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.
Become a Member