please help.  I have just got these the tv, electric stand and what I assume is a 7.1 sound lab.

I have connected these three together, by power into soundbar, which has a second cable from soundbar to tv. Power in on the tv is bottom left on the left hand panel at the rear. The stand has a 5 pin connector to the back of the tv.

Standby light comes on, red in the right hand corner.  So I am hopeful that I have got the power supply set up correct.

DVD wont open. Stand wont move. If i press tv or dvd on the remote, the standby light goes off but nothing else happens. If i press stand - nothing happens.

I am assured this was all working before being sent to me.

Have i got the connections wrong?

Is there a reset button on the TV?

I have two remotes, beo 4 i think they are called.  One is old and has just tv,cd,dvd, menu an aux as options, the other is newer and ive had for a while.

anything anyone can suggest to cure or work out what is wrong.

Any and all contributions gratefully received....