My BV4-103 is being a little odd tonight, and won't go up on its motorised stand when I turn it on, though the picture and sound appear as normal. I'm assuming the connection between the stand and the BeoSystem 3 has worked loose, but I can't find it, Where does it connect?
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BeoVision 4-103 stand problem
12 replies
Should be described in the manual of the Beosystem 3.Ralf
My B&O Icons:
Living Room: Beosystem 4, Beolab 7-2 (Center), Beolab 9 (Fronts), Beolab 8000 (Rears), Screen: Sony KD-85XH9096
Home Cinema: Beosystem 4, Beolab 7-4 (Center), Beolab 9 (Fronts), Beolab 4000 (Rears). Projector: Sony VPL-HW55
Home Office: BeoVision 11-46, 4 x Beolab 3, BeoCenter 9300 (BLC 1611/ML/NL)
Bedroom: Sony KD-65XH9077, Beosound Essence MK II with Beolab 6002 and Beolab 11 (all white, wall-mounted)
Dart Room: BeoPlay V1-40 on floor stand
Guest Room: BeoVision 7-40 MK IV, Beolab 7-2, BeoSound Ouverture
Home Cinema: Beosystem 4, Beolab 7-4 (Center), Beolab 9 (Fronts), Beolab 4000 (Rears). Projector: Sony VPL-HW55
Home Office: BeoVision 11-46, 4 x Beolab 3, BeoCenter 9300 (BLC 1611/ML/NL)
Bedroom: Sony KD-65XH9077, Beosound Essence MK II with Beolab 6002 and Beolab 11 (all white, wall-mounted)
Dart Room: BeoPlay V1-40 on floor stand
Guest Room: BeoVision 7-40 MK IV, Beolab 7-2, BeoSound Ouverture
Thanks for your very helpful response. I've had a quick look and cannot see a blinking red light. I've done a little troubleshooting with some telephone support from my friends at Lifestyle AV, and we think we've identified the problem: the cable connecting the BeoSystem 3 to the floor stand has frayed, so the command is not getting through. The challenge now will be getting hold of my dealer so he can come out and replace it.
You were absolutely right — it was a software fault, with three red lights blinking underneath the TV. The problem is that my dealer cannot get the service tool to connect to the stand — it simply refuses to recognise it. We're starting to wonder whether the PCB in the stand has failed. Does anybody have any ideas how to solve this?
If the cable has frayed, maybe it's shorted some wires and nuked the PCB...
If it's basically a monster 7-40 stand, the PCB will be in the base, under the aluminium cover. I'm at home so don't have access to the service manual, but that's (logically) where it would be.
Lee
Thanks Lee! From what we can tell, the cable doesn't have anything to do with the problem: it's a straightforward software fault (the stand detected an obstacle and auto-locked). We just can't get the service tool to connect to the stand.
Thanks Lee! From what we can tell, the cable doesn't have anything to do with the problem: it's a straightforward software fault (the stand detected an obstacle and auto-locked). We just can't get the service tool to connect to the stand.
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[View:http://imgur.com/a/hrfKx:800:0][quote user="politician"]
Bro you need to force to load the software. I have encountered that before. Just try and give it a shot. Let me know if it helps.
Thanks for the feedback. How would we do a "force load"? The problem is that the service tool is not recognising the stand (or vice versa) at all, so my dealer and I are at an impasse.
Just put check on the Force load and let it upload the software even if its not recognizing the stand. The trick is the force load should be check. Just try and give it a shot.😐
thank you very much zerocool... i've never thought about this myself but it does seems to be legit. i haven't yet tried it but maybe im gonna come back with an update later. definitely gonna give it a shot but... right now i barely can do anything since i have to search for
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