Beovision 10 TV LCD screen failure - no replacement available

17 replies

I have a 6 year old Beovision 10 TV on which the LCD screen has failed - heavy distinct purple stripes up both sides of the screen, fuzzy picture and heavy ghosting of images. The B&O specialist says the LCD screen has failed but a replacement is not available as B&O stopped making them more than a year ago. This effectively renders my c£10k purchase unusable and unrepairable. The specialist suggests that if he raises a complaint on my behalf with B&O in Denmark they may give me a limited time voucher for £500 to use against a new TV. He indicated that B&O don’t seem to care too much about this kind of thing. This doesn’t seem right. When I bought the TV I was told it was the best money could buy. No mention was made of the fact that it would be unsupportable after 5 years if anything went wrong. Has anyone else suffered a similar fate with this model?  And does anyone have any advice on how I might go about redress that might amount to more than £500 off my next B&O TV?! 

Nothing last forever unfortunately.

 

Its a throw away world... consider another used BV10 as a replacement.

 

Or time for an upgrade. Ask a dealer, I'm sure they would consider a discount against a new TV sale.

Rob.B wrote:
consider another used BV10 as a replacement.
A thousand times no: Look for a used BeoVision *11*, not another 10.  And find the thread here where someone cut down a BV10 frame to make a modern wall-speaker -- looked awesome!

Since B&O don't manufacture their own panels, a replacement is only available as long as the actual panel manufacturer keeps making them. In the TV world these days,6 year old panel is considered ancient. Problem is that you obviously laid out a lot of money for the TV, very unfortunate for you.

Jufty wrote:

I have a 6 year old Beovision 10 TV on which the LCD screen has failed - heavy distinct purple stripes up both sides of the screen, fuzzy picture and heavy ghosting of images. The B&O specialist says the LCD screen has failed but a replacement is not available as B&O stopped making them more than a year ago. This effectively renders my c£10k purchase unusable and unrepairable.  ...

Very sad to hear 🙁 but it was discussed already here. Obviously there are few series of the LCD panels build into the BV10s which are of very poor quality and tend to fail. Most of them being 10-46 version. Is yours also BV10-46 version?

Theomaster

This is a perfect example of my argument for a separate BeoSystem. Screens are considered disposable these days. Having an expensive BeoVision with a great speaker and all of the processing  built in is the recipe for frustration when the screen someday fails.

BenSA wrote:

Since B&O don't manufacture their own panels, a replacement is only available as long as the actual panel manufacturer keeps making them. In the TV world these days,6 year old panel is considered ancient. Problem is that you obviously laid out a lot of money for the TV, very unfortunate for you.

I can see both sides to this.

On one hand, if I spent a considerable sum on a B&O TV, based on the tradition that a B&O will last years, you'd at least expect your dealer to be able to offer a fix and B&O to have parts available, like a car manufacturer. Most car manufacturer's stock old parts going back years in case something fails for this very reason.

On the other hand, the market has completely changed and some B&O users still live in their old market circa 1990. Although I'm a bit confused how the poster spent £10K on a BV10 (my BV11 was only £4K 4 years ago), it's sadly only worth about £500 even if it was in a fully working condition. It might come as a shock, but £500 is actually a fair value as a 'trade-in' against a new B&O TV.

Totally agree beojeff

frog wrote:

Totally agree beojeff

Ok, then - now just tell me how you would want to control the functions of a/any tv using the same remote (BROne),

that may be used for controlling the B&O sound and processing part.

MM

Location: Flensborg————Danmark

Millemissen wrote:

frog wrote:

Totally agree beojeff

Ok, then - now just tell me how you would want to control the functions of a/any tv using the same remote (BROne),

that may be used for controlling the B&O sound and processing part.

MM

I've always been very happy using BeoSystems (AV7000, BeoSystem 1, BeoSystem 3, and now BeoSystem 4) and third-party screens. That way, I can hide all of the connections away in a cabinet and enjoy A BeoLab speaker as center channel. The BeoLab speakers have always far outlived the screens.

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