Hi Guy's,

Well after a lot of trial and error (using all your collective advice), and replacing the IR cable (bad RJ45 connector !!!), I've finally got the system 4 up and running to the point it is now all configured etc.

But I now have another new problem, I cannot 'fire up' any of the sources as I get the following message on the screen:

'Warning, protected content - select another source' No matter which source I choose, I cannot get it to display.

The screen flashes on the source selection (Blue ray, Set top box) and the message disappears for a few seconds but then returns at the top of the blank screen.

Have any of you experienced this and if so, do you know how to resolve this issue???

Hi Guy's,

Well after a lot of trial and error (using all your collective advice), and replacing the IR cable (bad RJ45 connector !!!), I've finally got the system 4 up and running to the point it is now all configured etc.

But I now have another new problem, I cannot 'fire up' any of the sources as I get the following message on the screen:

'Warning, protected content - select another source' No matter which source I choose, I cannot get it to display.

The screen flashes on the source selection (Blue ray, Set top box) and the message disappears for a few seconds but then returns at the top of the blank screen.

Have any of you experienced this and if so, do you know how to resolve this issue???

Also...… I get the error message when there isn't any sources connected, go figure!

can anyone help?

It sounds like an HDCP handshake issue. Have you tried using a different HDMI cable? The length of the HDMI cable might be an issue, too.

Hi Beojeff,

I've got new cables coming tomorrow. All optical HDMI one's (HDCP compliant) and will try them.

Do you know if the Beosystem 4 is HDCP compliant?

Hi talfaia,

Can you explain what you mean by 'full power cycle' please?

Ok thanks.

Will try this when I get and replace all the HDMI cables tomorrow.

The BeoSystem 4 is certainly HDCP compliant. I remember reading somewhere about limitations on the length of cable for a projector. For any great length, it could be necessary to use an Atlona amplifier or transmitter/receiver over ethernet. Some good troubleshooting would be to connect with a relatively short HDMI cable over some type of portable tv or monitor to see if the problem persists.

The power-cycling suggestion is a good one. In fact, doing a full system reset -- that is, restoring the system to its factory settings -- can even be a good idea. When I first got my BS4, I was having strange issues with sending out the PUC control for some connected devices. Restoring to factory settings and starting with a clean slate solved the problem.