Do you have the BeoRemote One set to "BeoVision" mode? 

"BeoVision" mode is the intended mode. However, the BeoSystem 4 can also be set to accept "Beo4 VIDEO" mode on the B&O Remote. If this BeoSystem 4 is second-hand, it's possible that the prior owner had set it to Beo4 Video mode to accept Beo4/5/6 commands. So you might also try the Beo4 VIDEO mode as well.

Also, you should be hitting the MENU button on the remote twice. The first press is for the external device's menu, such as the menu of the blu-ray player or cable box. The second press takes you to the BeoSystem 4 menu.

I correct myself. With the BeoSytem 4, you don't press the menu (home) button twice. The first press shows "source list" and "setup" at the top of the menu and the device's PUC menu is listed below those commands.

Norman Hartness wrote:

(beosystem connected to the projectors HDMI1 input) the screen righty shows 'HDMI1 - no source'. When I power up the beosystem the screen goes blank,

The HDMI 1 is for input.

Hi Beojeff,

I had the remote in Beovision mode to start with initially and when that didn't work I tried it in Beo4 VIDEO mode which didn't work either.

I was advised that I should use Beovision mode but all that seems to do is turn of the HDMI Output from the beosystem 4.....very puzzling.

Incidentally, the Beo4 VIDEO mode has no effect on the system.

Also, in Beovision mode, I use the following sequence to ensure the remote is communicating with the IR

LIST > Settings > Advanced > Product Option > IR Responsive > (I check that IR Responsive is ticked) then I select 'send'. the IR Blinks red to acknowledge.

Then (as advised) I select TV, the green LED lights on the IR but the menu button has no effect. If I press TV and the go button then the Green LED goes off and the Beosystem turns off the HDMI Output (projector tells me HDMI1 - no source).

Hi Carolpa,

Sorry for any confusion with my earlier email...… the Beosystem 4 is connected via the HDMI Out socket on the system 4 to the HDMI1 Input socket on the projector

Norman Hartness wrote:

Hi Carolpa,

Sorry for any confusion with my earlier email...… the Beosystem 4 is connected via the HDMI Out socket on the system 4 to the HDMI1 Input socket on the projector

did you try:

Press CINEMA ON and CINEMA OFF on

BeoRemote One to toggle between TV mode

and Cinema mode. You must first add them

to the LIST. See the guide for

BeoRemote One for information on how to

add functions.

Something else to consider is that the "TV" and "MUSIC" buttons on the BeoRemote One and BeoSystem 4 have a special function. They can be assigned to go to a default source no the BeoSystem 4. When setting up devices on the BeoSystem 4, you have an option for them to be used by the TV or MUSIC (for music sources) BeoRemote One button. The BeoSystem 4 will switch to that default source until you select another source from within the TV or MUSIC list. It's possible that the TV default has been assigned to some other source/HDMI input that you don't have connected for use.

Also, it might be a good idea to temporarily switch to the Beo4/5/6 IR mode. This brings up other settings for source commands that you don't see if it's in BeoVision mode. i've found that there can be some weird results caused by some of those settings. After cleaning up any of those settings, you can go back to BeoVision mode.

A final thing to know to clear up some confusion is that you will only get settings for either projector OR tv screen as an HDMI output. You only get extra menu settings for both if you have the special B&O version of the Atlona HDMI splitter box connected. The BeoSytem 4 actually detects by HDMI if that Atlona box with the B&O firmware is connected. Then, it gives you more menu settings. Just the regular model of that Atlona HDMI splitter is not enough. It has to have the special B&O firmware to be detected.

Thanks guy's,

I'll give these suggestions a try tonight......watch this space.