BeoSystem 3 and Apple TV 2

30 replies

I have a BeoSystem 3 (SW-Version 10.02a) and i have connect a Apple TV2 via HDMI. The problem is: unfortunatly no picture (black screen), but the sound is working.

Can anybody help?

Thanks and best regards

Fredy

I get this occasionally - use the apple remote to ensure the appleTV is sending something after powering the Beosystem 3 down for 30 seconds - then on again. I think there is some issue in recognising the HDMI signal.

thanks, frog, but unfortunatly this has not helped. still black screnn. audio is working. are there anything else what i can do?

Fredy

Another cable, different input, hook up your ATV to another tv. Isolate the problem first and go from there.

 

yes, i have tried:

- other cables= doesn't work
- different inputs on BS3 = doesn't work
- ATV works fine when i connect direct to a TV

thanks for more help

Fredy

Hi Fredy

What source have you chosen to connect the Apple Tv to?

For instance, choosing V.mem, you will have to configure the settings in the BS3 menu to have HDMI A, B, C or D(depending on which one you have chosen) associated  to V.mem.

This may be obvious and you might already know, but just to be sure :-)

Which screen do you have?

 

/Ehlerz

 

hi Ehlerz, i use "DTV2" and i have cosen the associat HDMI-Port on the BS3. I use a Pioneer Kuro screen on the BS3. If i connect the ATV diect to the screen, everthing is fine.

Fredy

Have you tried messing with the output resolution setting on the ATV? I've had issues with my ATV1 and some older TVs.

This may sound crazy but my guess is you are using hdmi 1.3v or lower cables. If you have a the most recent ATV2 update it seems to induce a handshake error on certain screens. A couple clients have had all working but then would not be able to watch say Netflix or a purchased itunes movie... the whole time being able to see the itunes menu and operate it as normal. It may pain you but you may have to pay for a new 1.4v cable and make sure it is firmly seated (seems the ATV2 also has a sensitive connector. I have had to due this on all B&O TV's that share some of the same problems you are having. This isn't a B&O only issue but seems to be a known issue in the ATV2. Simply do a search on google for ATV2 HDMI and you can see what some other people have done (including the above) to resolve the issues with their non B&O screens (powering down the tv, plugging and unplugging etc.) And as always make sure you are running the newest BS3 software as well. Just throwing out what I've run into. 

Ok, i will buy a new HDMI cable and try again. Thanks for all your help.

 

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