amii21 wrote:

Just got a beosound moment. I'm trying to connect to my non B&O amp using the RJ45 to phono cable, and during first set up, I select the wired speakers option, but the Moment says it cannot detect the wired speakers.

So now I'm stuck on set-up page. I can't even update the firmware as setup is not complete, What can I do? I even tried selecting the wireless speaker option, and tried to connect to several bluetooth headphones, but none would connect.

The setup can't continue unless speakers are selected.

Is there a way to upgrade the firmware manually via USB stick?

If I am forced to buy B&O speakers, what are the cheapest B&O speakers, new or old, that have the RJ45 connection that will work with the beosound moment?

Any help appreciated.

Hiort wrote:

I don’t think you can get a line out to put into an amp.

I've ordered an adapter that will "fool" the Beosound Moment into thinking that wired speakers are connected to it, so hopefully this will allow the first time set up to progress beyond the speaker stage. It's an adapter with a resistor built in, which is supposed to be the same resistance that B&O active speakers provide, I should then be able to use my RJ45 to phono adapter cable to connect to non B&O speakers. I'll report back.

Does the Beosound Moment's "wireless speakers" option use the Bluetooth protocol, or WISA?

I'll be honest, I'm not a tech luddite, but the lack of proper information/trouble shooting on the Beosound Moment is very very unexpected. I even contacted B&O support services, and they basically told me to go to my nearest dealer.

amii21 wrote:

Does the Beosound Moment's "wireless speakers" option use the Bluetooth protocol, or WISA?

amii21 wrote:

I should then be able to use my RJ45 to phono adapter cable to connect to non B&O speakers. I'll report back.

Hiort wrote:

Moment is built for active speakers, so it will not work with passive speakers

Hiort wrote:

All older B&O active speakers have powerlink connections. There are adapters to buy to bridge between RJ45 and Powelink. I’m sure Soundsheavenly can provide that. A pair of Beolab 4000 would be a good choice.

I would also recommend to look at the understated Beolab 6000 and the iconic Beolab 8000.  I have the 6000s attached to my Moment in the dining room and the 8000s attached to my Moment in the office.  I can't honestly say I can detect a difference in the sound at the volume levels I listen at.  Both sound fantastic, and I find the 6000s to be a little more subtle for decor.

I'm actually looking for a set of 6000s to replace the 8000s in my bedroom.  I had the 6000s in the bedroom and got a pair of 8000s to work with the Moment in the dining room.  But the 8000s were too big for the space, so I swapped with the 6000s.  The 6000s look great in the dining room, but the 8000s are really too big for the bedroom.

 So the adapter cable arrived and I was able to complete the setup process. When it got to the main menu it informed me that there was a firmware upgrade available and I selected to upgrade. It seemed to go through the firmware upgrade OK, and it then rebooted with the B&O start-up logo. After that, the screen flashed a few times and there is nothing on the display now, I tried resetting both the tablet and the main unit according to instructions, but the same thing happens every time. No display. It looks like the authorised firmware from B&O has bricked their own device. Anyone able to help?

My first (and last) experience with B&O. Never in over 30 years of using tech products have I encountered a more troublesome device.