Yes there is a problem fetching artists' images (DLNA artists) and moods (DLNA tracks and Deezer favorite tracks).

I have a ticket opened with B&O Support since Sept 10th for this issue and B&O are supposed to produce a fix. When? I have no clue ....

mbolo01 wrote:

Yes there is a problem fetching artists' images (DLNA artists) and moods (DLNA tracks and Deezer favorite tracks).

I have a ticket opened with B&O Support since Sept 10th for this issue and B&O are supposed to produce a fix. When? I have no clue ....

BS Moment, BS Core, BS Ouverture, BG 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Fansastic wrote:

With this thread I hope more Moment owners will send a message to Beocare

mbolo01 wrote:

Yes there is a problem fetching artists' images (DLNA artists) and moods (DLNA tracks and Deezer favorite tracks).

Same with my Beosound Moment.
Additionally I have the problem, that the Album cover arts are not displayed (= gray box) anymore, as long as I am using the DLNA Expert Mode (beta). Since roughly 2 weeks.

When I turn off "Expert Mode (beta)", the are Album cover art is displayed as expected and it was before in the "Expert Mode (beta)", too. 
Strange, because the software is not changed and why does it work correctly without "Expert Mode (Beta)"? 

Alsfeld wrote:

Additionally I have the problem, that the Album cover arts are not displayed (= gray box) anymore

If you talk about browsing the collection on the JukeBox, I don't have this behavior when in Expert mode. While artists' images are no longer fetched from Gracenote and a grey tile is shown instead, DLNA albums behind the artist' tile have a cover assuming cover is present in the track's metadata and metadata is exposed by the DLNA server.

Is there some kind of workaround on how to?

I'm about to sort 4T of collected music and will sort and convert any wma lossless to flac and this try make this work on my Moment properly.

This will take a lot of time and I'm hoping to do this only once. I haven't used the expert mode as I haven't taken the time to fully understand the difference between these optionsettings properly.

I want to add to this that this time consuming work should also affect the displaying of cover etc for another netlinked based products, like the Essence mk2, Core, etc. If the expert mode causes a reduced compatibility for these NL products (B&O app controlled), them would it be wise to use the expert-mode?

Beobuddy wrote:

This will take a lot of time and I'm hoping to do this only once. I haven't used the expert mode as I haven't taken the time to fully understand the difference between these optionsettings properly.

(1) When you have a large library and when your DLNA server has playlists such "last played" "recently added", then Expert mode is a MUST as it gives you manual control over collection harvest or refresh. Otherwise the Moment will detect a DLNA change when a playlist is updated and will trigger a library rescan which means constant harvesting as you play which usually ends up with unexpected results and streaming disruption.

(2) Expert mode let you manage your own artists' images assuming the DLNA server you use for Music also handles Photos.

If you use Twonky, then Expert mode is required for reason (1) and you could also leverage feature (2) the DLNA Photo service to manage your own artists' images assuming it is complementary to Gracenote, as self-managing thousands of artists's images is unrealistic. I personally use this feature when images are missing or not as nice as I would like

If you use MinimServer, Expert mode may not be required as it does not have such dynamic playlists. Rescan will be triggered only when new music is added, but you may want to keep the rescan manually controlled (Expert mode) if you add many albums in a short time, in this case I recommend adding the albums first, then trigger a single rescan from the Moment. Minimserver does not offer DLNA Photo service.

Which DLNA server are you using?