Beosound Moment died

3 replies
AL
alvar
Bronze
59 posts
Posted October 12, 2020 at 08:53 GMT
#2145372

Hello,

Some time ago my Beosound Moment died, the juke box is completely dark, no picture, no sound and can't get access. 

I have tried to reset both jukebox and soundheart but nothing happens.

I guess the JB needs to be fix or exchanged.

Anyone of you knows if this problem can be fix or should I order a new JB?

 

Thnk you for your advice.

BR 

AN
andy_js
Bronze
286 posts
Posted October 12, 2020 at 13:20 GMT
#2145373

I bet the battery has died.  It's something a dealer could probably fix.  Or if you're technically inclined there's a training video on Youtube that explains how to replace the battery:

https://www.youtube.com/watch?v=vK4PC1hsvpM&list=PLRPmJ785xnMhqM0WuEQbx1VtsUkrfX8SU&index=1

AL
alvar
Bronze
59 posts
Posted January 31, 2021 at 18:55 GMT
#2145374

Thank very much

Do you believe that only becuase of the battery the system is not able even to start up?

or
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