BeoSound Moment & MoodWheel

49 replies
mbolo01
Offline
mbolo01
Bronze
Posted October 4, 2015 at 19:21 GMT
#2050872

I would like to know if I'm the only customer to have MoodWheel issues, particularly since the August upgrade?

My configuration:
Moment + QNAP &Twonky
31200 tracks

Issues:
* Average of 10 tracks are played per MoodWheel point.
* Some tracks are repeated in the list, seed included.
* Sometimes, 30 seconds or more to start playing after pressing a MoodWheel point.
* For a each MoodWheel point, the tracks to be played have a title starting with numbers, special characters or the letter A.

Facts:
* The MoodWheel has 99 points per circle
* Only 10000 tracks are considered in the MoodWheel process

Thanks for providing your feedback

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
M(
Offline
MircoHH (archived2)
Bronze
Posted October 4, 2015 at 19:47 GMT
#2050873

Hi, 

 

my configuration: 

- Beosound Moment :-) 

- QNAP NAS with Twonky

- 5000 Songs NAS

- Deezer Account

 

I have the problem, that the Moodwheel only plays songs on Deezer in the second circle. The inner circle plays only a few songs of my NAS library.  

I thought, that the middle circle will mix NAS+Deezer. 

Greetings from Germany,

Mirco

 

M(
Offline
MircoHH (archived2)
Bronze
Posted October 4, 2015 at 19:47 GMT
#2050874

Hi, 

 

my configuration: 

- Beosound Moment :-) 

- QNAP NAS with Twonky

- 5000 Songs NAS

- Deezer Account

 

I have the problem, that the Moodwheel only plays songs on Deezer in the second circle. The inner circle plays only a few songs of my NAS library.  

I thought, that the middle circle will mix NAS+Deezer. 

Greetings from Germany,

Mirco

 

K(
Offline
koning (archived2)
Bronze
Posted October 4, 2015 at 19:56 GMT
#2050875

How do you get  31200 tracks  ......Whatcd?

mbolo01
Offline
mbolo01
Bronze
Posted October 4, 2015 at 20:13 GMT
#2050876
koning wrote:

How do you get 31200 tracks ......Whatcd?

35 years of listening !

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
Millemis
Offline
Millemis
Bronze
Posted October 4, 2015 at 21:01 GMT
#2050877

That is 2 1/2 albums a day ;-))

MM

Location: Flensborg————Danmark

mbolo01
Offline
mbolo01
Bronze
Posted October 4, 2015 at 21:18 GMT
#2050878

Millemissen wrote:

That is 2 1/2 albums a day ;-))

MM

I'm impressed too ! Sharing my S/N :-)

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
mbolo01
Offline
mbolo01
Bronze
Posted October 4, 2015 at 21:48 GMT
#2050879

MircoHH wrote:

I have the problem, that the Moodwheel only plays songs on Deezer in the second circle. The inner circle plays only a few songs of my NAS library.
I thought, that the middle circle will mix NAS+Deezer.

Greetings from Germany,
Mirco

Mirco, you are right, in one B&O documentation you can find:

  • Middle ring is playing tracks of the mood chosen. Tracks are chosen from own collection and from the outer ring

Own collection being NAS + Deezer

Thanks for the feedback, I understand that the number of tracks does not drive the issue

Grretings from France

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
M(
Offline
MircoHH (archived2)
Bronze
Posted October 4, 2015 at 22:45 GMT
#2050880

Thank you very much for your answer.

 

So it have to be an error in the software. 

mbolo01
Offline
mbolo01
Bronze
Posted October 15, 2015 at 16:39 GMT
#2050881
I have tested the MoodWheel behavior with only DLNA content and it has worked better and better day after day, like If the system was continuously adding more proposal for one seed, but still progressing in the track alphabetical order and repeat in many tracks.

After almost 10 days with DLNA content only, I have added Deezer to the picture ... guess what? The MoodWheel does not work anymore as expected: maximum 3 tracks are played before the music stops, most of the time only one track is played independently of the circle chosen, music stops before the end of the track. The only moment the MoodWheel seems to behave correctly is after a power off/on but not for a sustained period.

I have reported this behavior many times to Beocare and response I get is that my ISP provider router may be the cause.

I'm a network certified engineer and where i can understand that some boxes are not performing as well as other, I find this answer very strange.

That said, an to park this statement, i changed my wifi hotspot (used only by the JukeBox) and this had no effect at all.

I'm really looking for the forum feedback

Cheers

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

View Prize Go For Gold