If this is your third unit, and if the problems where caused by dust, I think you need to hire a housekeeper! 😁

Seriously, mine is working perfectly, and spinning the CD's in the wrong direction is something I've never heard of with any Beo CD player...

The CD lens is probably not user cleanable (I think) since it's not clearly visible, as on the BC2300 for example. There are CD's with a little brush on them designed to clean CD lenses, but I have have heard nothing but negative things about them.

If you suspect dust, you should have a technician to clean it. (But i doubt it is dust, my parents 13 year old BC2300 works perfectly and has never been cleaned.)

If you still can get a new one, I would recommend you getting a new one from your dealer... I would also expect the dealer to be curious as to what is the fault, since nobody can be too happy to replace a BS9000 three times.

Do you live in a very high moisture area? 

Could be dust on the cd lens.

You are a silver member so suggest that you download the service manual and go through the cd test programme. Instructions for cleaning are also in the manual.

Suspect it is something to do with the environment that you use it in.

Thanks for the reply's, it's very much appreciated.

It's so weird how each unit has done exactly the same thing. B&O in Exeter are at a complete loss as to what the problem could be. I'm really anal about my B&O and I've really looked after each unit so they've all been really well treated.

I live in Plymouth near the sea but don't have an air conditioning unit!

I was wondering if it could be to do with the amount of different cd's I play. I have about 3000 in my collection and I was wondering if the unit somehow stores an electronic imprint of each cd. Old cd's seem to play fine but you can guarantee that if you put a new cd in it won't play until a after a lot of fuss - any thoughts on this? Each unit has been fine for about 9 months, then they play up very occaisionally until it gets to the point (several months down the line) that it happens all the time.

 Cheers

Hi philball,

 What area of Plymouth are you in? Im in Plymstock. What position is your 9000 in? i.e vertical, horizontal or flat?

 Mine is horizontal wall mounted and no problems. What about dusty/dirty cd's?

BTW, nice to have another janner on board. 

Hi,

I live crownhill/eggbuckland way :)

It's vertically mounted on a stand.

It's not the cds as all new cds are doing this, most of my old cds play first time but nearly all new cds (and I get about 2-3 a week) won't play first time. It's exactly the same fault as the last two units so it can't be this machine unless there's an inherent fault with them all! I'm really starting to think it's something to do with the sheer number of different cds I play on the unit!

Sometimes it will spin backwards, stop and then play but quite often it will spin backwards, stop, spin backwards again and then go into pause. The first unit was taken away and cleaned by B&O in their workshop and it still did the same! I just think it's so weird how all 3 have done exactly the same and all started to go wrong after about 9 months - very strange.

I could live with it but it's starting to become unplayable.

Any suggestions on cleaning the lens without using a disc cleaner as I've read here that they're not recommended!

 Cheers