Hi and welcome!

Have you tried to clean the two “plastic knobs” next to the disc holders?

I’ll take a look but whereabouts are the plastic knobs located please?

If you mean the two clear plastic knobs one at top corner and one at bottom corner then I have cleaned those but still same.

If you mean the two clear plastic knobs one at top corner and one at bottom corner then I have cleaned those but still same.

Yes, it’s them I was thinking of. They make sure no foreign obstacle like a children’s hand is near the spinning disc. If they get dirty/dusty the light beam is interrupted. But it wasn’t the case this time. To bad, as that is the easiest and cheapest problem solver, but it didn’t help you.

Hi,

Let's start with the control panel. Lift it out and check for any lint/dust etc. at the connection ends. Then carefully reseat it so that it is properly inserted. If it still isn't working then try flipping it around the other way and try again.

Are you using the unit in the same physical orientation that is was in when last working?  There are orientation springs for the CD suspension that need to be in the correct alignment for the setup.

This is described in the user guide. Also, try cleaning the clear pexiglass pyramids at either end of the top plate.

Hopefully the problems are very minor.

Hi Bill

Firstly thanks for the reply it’s appreciated.

I have cleaned the little plastic bits on the front so it’s not that.

The stereo is on a floor stand so it’s option B for the orientation of the arrows.

Now does that mean pointing up or pointing right?

I’m guessing pointing up which is how I have it currently.

Thanks

Dave

Hi Dave, 

For a vertical position, the arrows should point to the right when looking at them from the rear with the holes for the adjusters in the upper right hand corner.

cij28 wrote:

Hi All

I’m new to the forum and not technical at all so apologies In advance for the questions!

I have a Beosound 9000 MK3 paired with Beolab 8000 MK2 and a Beo4 Remote.

The kit has been in storage for a few years and as we’ve just moved house I thought I’d set it all up again.

Issues are as follows;

1) The system turns on fine, sledge runs ok, buttons on side all function as does the Beo4 remote. The issue is that the control panel isn’t working at all.

2) The sledge runs to the CD but nothing happens it’s not spinning at all then goes back to standby after a little while.

The radio is working fine as are the speakers so that’s something at least.

Questions are as follows;

1) How does the control panel communicate with the system? I can see two flex circuits at either end of panel.

2) I think I need a new laser maybe or need to clean it but don’t know how to do this at all? Should I look to source just a replacement laser or the whole cd deck/laser?

3) Could the control panel issue be linked to the laser issue at all?

Thanks in advance as keen to get working again as it’s beautiful stuff.

Thanks

Dave 

 

 

 

1. Make sure that the control panel is correctly inserted. It needs to be put in towards the middle of the unit, in an 45 degree angle, there are 2 plastic tabs that need to fint into the control panel, then it can be but down. If these plastic tabs are not correctly inserted, the flex cable will not have as good a connection as needed.

2. You could try to clean the laser first. Release the sledge with testmode 72, so it can be moved manually to the middle of the unit, and then it is possible to use a cotton swap with alcohol to clean the laser when looking into the sledge from the right.

Testmode can be entered by pressing SHIFT 9 0 2 5 8 on the remote. Make sure speakers are connected, otherwise it will not accept IR signals. Then press CD on the remote(after the unit has written TESTMODE ON in display), then press 72, and it displays RELEASE SLG. Then open the glass lid, and pull the power to the unit, and move the sledge manually. 

If not using testmode, it is possible with the glass off, and the sledge in top position (cd1), to manually turn the big white plastic gear wheel under the left side of the sledge, it is easily seen, and just needs a flat screwdriver to turn a few nudges clockwise, this will release the sledge, and you can now move it manually.

After you have cleaned the laser, manually put the sledge back in position 1, before powering on the unit again.

It the cd does not turn, you need a new laser. And since you have a MK3, it is very hard to find a working laser, you will have better luck contacting some B&O service centers, and see if they will sell you a new complete kit. They are expensive though :(

3. No, but.... if the CD is not working correctly, the units security systems will be confused, and you can have what appears to be a dead control panel, at least for some minutes, before it shuts down by it self.

After shutdown, with CD in pos 1, does the unit power on if you press radio on the control panel ?

/Weebyx