Sorry, but I have to ask:

have you read the userguide?

if you have read the userguide and it still isn't working, no one will laugh at you if you need advice.

Tip: try to connect an external source via 'headphone out' to the 'aux in socket' - turn the volume up on the connected device!

N.B. you can not exchange the dock on a BS8.

Greetings Millemissen

Ive read the manual but thought I'd check. Hmm, seems like a repair bill is coming although it might still be under warranty....

Have you tried the dock with different iDevices?

MM

OH, sorry - you already have!!

Must be a faulty dock then!

Ooops crossed postings!

It sounds odd that both the remote and BS8 are faulty.

With the remote, when you did the camera test were you looking at the correct place to see the IR flashing (sorry for asking if you did)

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Also, it may help to know that when nothing is connected to the BS8 it seems completely dead, even when connected to power and the power is on at the wall. It only "comes to life" once something is connected and you press and hold down the centre "on" button for a fraction of a second.

It may help to know what hardware are you trying to play music with! Is it an iPhone/iPod on the dock or something connected to the AUX sockets via the headphone out socket?. It may be worth trying all possible connections to see which do/don't work.

Other than that, it may just be a "duffer" and that is why it wasn't being used, which will mean the cost of repairs if out of warranty :o(

Stoobie

Have you tried to operate the BS8 with a BEO4?

MM

Then you will have to decide if you want to put money into the repair of the dock.

Do you need it - 30 pin is on its way out (and hard-connected iDevices evenso).

Since the BS8 has no support for AirPlay, you could invest the money in a PlayMaker, and connect it to the 'Aux Line in'.

This way you would have an up to date small music system.

MM