Beosound 4 DAB Radio help.

15 replies
PA
Offline
pauljrog
Bronze
Posted September 5, 2017 at 09:54 GMT
#2093179

Hi,

A few days ago I purchased a Beosound 4, everything works ok, CD player, FM radio, but I can't get the DAB radio to autotune?

Over the weekend I have installed a proper outside DAB aerial in my loft pointing to the nearest transmitter, plus on the Beosound 4 unit on the section in the menu where you can see the DAB signal I have all white bars so I am confident I do have DAB signal, (plus my Beocenter 2 picks up DAB stations with no problems)

So am I doing something wrong? or is the unit faulty, I brought the unit second hand, the previous owner (I think) did have it working as there were lots of DAB stations programmed in before I deleted them all.

Is the DAB radio part inside the unit a common fault? or am I just pressing the wrong buttons?

Can anyone help?

Thanks

EL
Offline
elephant
BronzeFounder
Posted September 5, 2017 at 10:32 GMT
#2093180
Is your country DAB or DAB+

Or vice versa is your BS4 DAB+ or DAB ?
PA
Offline
pauljrog
Bronze
Posted September 5, 2017 at 11:30 GMT
#2093181

Hi, I live in the UK so we get both, but the unit should still pick up the stations??

PA
Offline
pauljrog
Bronze
Posted September 5, 2017 at 11:30 GMT
#2093182

Duplicate post

PA
Offline
pauljrog
Bronze
Posted September 5, 2017 at 11:30 GMT
#2093183

Duplicate post

EL
Offline
elephant
BronzeFounder
Posted September 6, 2017 at 07:08 GMT
#2093184
pauljrog wrote:

Hi, I live in the UK so we get both, but the unit should still pick up the stations??

If both are transmitting maybe the BS4 needs to know about both formats ?

Do you know if there is a station that only transmits DAB ?

Can you tune to its frequency by hand rather than auto-tune?

I am firing questions in the dark as mine is DAB and the country changed to DAB+ and I never paid for the upgrade as I wasn't convinced of the benefit as I can have AM FM and via the Essence internet radios from around the world.
PA
Offline
pauljrog
Bronze
Posted September 6, 2017 at 08:17 GMT
#2093185

Hi, thanks for your message, I don't think it is anything to do with DAB+, what I've been reading about on the web is a DAB unit will pick up a DAB+ station but just can't play it as DAB+ has a different audio codec.

My Beocenter 2 which has DAB picks up DAB stations no problem, but the Beosound 4 when on autotune doesn't pick up anything, plus no idea how to manually tune in as DAB is different to FM.

I think the DAB module is faulty, I have emailed my nearest dealer to get a repair quote to see if it is viable.

If anyone here has any knowledge on these DAB modules or any further advice please let me know.

Thanks.

SE
Offline
seethroughyou
Bronze
Posted September 7, 2017 at 07:15 GMT
#2093186
I think B&O DAB equipment is exceptionally insensitive to DAB. I tried two different DAB aerials and couldn't pick up a single station on my Bc2 and then used the rather expensive B&O DAB aerial and it worked but still wasn't great. This is rather frustrating as my car which probably has an aerial costing a fraction works perfectly. Try the approved B&O DAB aerial if you haven't tried this already.
PA
Offline
pauljrog
Bronze
Posted September 8, 2017 at 19:52 GMT
#2093187

Still struggling with this. I can't find an original B&O DAB aerial at all, even my local B&O store told me it's been discontinued.

But I've installed a 3 element external DAB aerial in my loft pointing to the local transmitter, still no signal, nothing.

My Beocenter 2 receives DAB channels even with an old FM ribbon cable??

Very strange, so I think the DAB module is maybe faulty? I've been talking to a B&O engineer and he's known of  only 1 faulty DAB unit!!

So I've had a quote on replacing the DAB unit which is £300 and a diagnosis cost of £120, (not sure if this is separate or together)

If anyone has any further info it's going to go into the repair shop next week.

 

vikinguk
Offline
vikinguk
Bronze
Posted September 8, 2017 at 20:11 GMT
#2093188

seethroughyou wrote:
I think B&O DAB equipment is exceptionally insensitive to DAB. I tried two different DAB aerials and couldn't pick up a single station on my Bc2 and then used the rather expensive B&O DAB aerial and it worked but still wasn't great. This is rather frustrating as my car which probably has an aerial costing a fraction works perfectly. Try the approved B&O DAB aerial if you haven't tried this already.

I've had the same. BC2 DAB aerial would only pick up signals in very specific room locations, and yet a cheap Pure Evoke portable radio with telescopic aerial could get a DAB station anywhere in the home. It's all very odd. My current DAB aerial location is internal, right in the corner of a room. Yet if the aerial is taped to a window in the same room (facing the transmitter) it receives nothing!

Graham

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