BeoSound 4 crash caught on camera.

10 replies
B(
Offline
britops (archived)
Bronze
Posted October 18, 2009 at 08:08 GMT
#1890248

Since new I've had random shut downs of my BeoSound 4. It's been to B&O for repair but they found nothing wrong. My problem is, the unit shuts down pretty much every time I use it. The screen will go blank, the lid opens and the music stops. After a short time the lid closes but the unit remains unresponsive to the Beo4. I have to turn all my equipment off for a short time to reset it. Today I caught it on video, see here:-

D(
Offline
DoubleU (archived)
Bronze
Posted October 18, 2009 at 08:20 GMT
#1890249

Does it also occur when the Serene is not there?

NO
Offline
Nonalphanumeric
Bronze
Posted October 18, 2009 at 08:22 GMT
#1890250

this has happened once or twice with mine too, i didn't think much of it as it's only been a few times over two years (placed on floorstand)

B(
Offline
britops (archived)
Bronze
Posted October 18, 2009 at 08:27 GMT
#1890251

Yes DoubleU, its crashed with the Serene and base charger removed from the desk. In the video I was listening A.AUX but earlier it crashed listening to CD.

T(
Offline
TripEnglish (archived)
Bronze
Posted October 18, 2009 at 12:08 GMT
#1890252

I have also had this issue with a client's unit. It was a few years ago. It was sent back to B&O. Never seen it since. 

E(
Offline
elephant (archived)
Bronze
Posted October 18, 2009 at 16:31 GMT
#1890253

Dave wrote:
this has happened once or twice with mine

never happened with mine

B(
Offline
beolife (archived)
Bronze
Posted October 18, 2009 at 16:48 GMT
#1890254

The BS4 or the client😂

E(
Offline
elephant (archived)
Bronze
Posted October 18, 2009 at 17:03 GMT
#1890255

oh I crash all the time

:-(

M(
Offline
Meliora (archived)
Bronze
Posted October 21, 2009 at 03:13 GMT
#1890256

Your microprocessor module needs to be replaced. There was a bad serie of them.

B(
Offline
britops (archived)
Bronze
Posted October 22, 2009 at 14:06 GMT
#1890257

Thank you, can I contact B&O direct about this or do I have to contact my dealer?

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