Beosound 3200 and wireless 1 won't connect to Beolab 3500

14 replies
D(
Offline
dinsbier (archived2)
Bronze
Posted November 5, 2014 at 23:15 GMT
#2027269

Hi,

Help please! We have a 3200, a pair of wireless 1s and a 3500 (SW v2) . We want to use the 3500 in a different room to the 3200 (which are connected to Beolab 3s in the main room). The main room system works fine. We connected the 3500 directly to the 3200 via master link and it worked fine with both our master link cables so they are not the problem. However when we connect the 3200 to the wireless1 via master link in main room and the 3500 to the Wireless1 in the second room via master link the 3500 appears to do nothing. We don't even get the time on the display, just a couple of small red dots. We may get a display e.g. Radio or A Aux for a second or two but then it goes back to stand by. We have paired the Wireless1s and one is set to transmit  and one to receive.

Any advice gratefully received! thank you.

EL
Offline
elephant
BronzeFounder
Posted November 6, 2014 at 10:36 GMT
#2027270
I don't know if the 3500 has option setting for same room versus link room ?

But try monitoring the LEDs in the transmitter and receiver when you activate the 3500 - do they flash indicate some level of handshaking is going on ...
K(
Offline
kammeri (archived2)
Bronze
Posted November 6, 2014 at 20:32 GMT
#2027271
Hi,

Are you certain that your Wireless 1's have the more (or most) recent firmware? The firmware was updated at some point to add the wireless ML capability. The initial purpose for the WL1 was to be connected via ML at the sender and via PL at the receiver. The ML to ML capability requires the more recent firmware.

I do not recall the serial from which it was first introduced to the WL1, but there are plenty of WL1's with the older firmware. The firmware can be updated by almost any dealership.

Regards!
Stoobie
Offline
Stoobie
Gold
Posted November 11, 2014 at 17:04 GMT
#2027272

I'm not sure whether all Beolab 3500s were wireless compatible. I thought it was only the newer ones that were because they had been fitted with the powerlink socket! (from the B&O website:- With the introduction of our new BeoLink Wireless 1, you can have your BeoLab 3500 connected to the rest of your equipment with even greater flexibility than before. We have upgraded the BeoLab 3500 speaker, giving it a Power Link socket, which makes it compatible with BeoLink Wireless 1.

Stoobie

Exeter,
Devon,
UK
JL
Offline
jldmelb
Bronze
Posted November 11, 2014 at 23:50 GMT
#2027273

Reading that, it sounds like you connect the Wireless 1 to the Beolab 3500 with a Powerlink cable instead of a Masterlink cable..?

Is that correct?

JL
Offline
jldmelb
Bronze
Posted November 12, 2014 at 00:51 GMT
#2027274

I think the difference here is that the ML is sent from one wireless box to the other, so the ML is shared. Then the Beolab 3500 acts as a pair of speakers rather than an ML solution

S(
Offline
Severian (archived2)
Bronze
Posted November 12, 2014 at 01:44 GMT
#2027275

Jonathan wrote:

I think the difference here is that the ML is sent from one wireless box to the other, so the ML is shared. Then the Beolab 3500 acts as a pair of speakers rather than an ML solution

So would that mean in order to work you'd need an IR wall puck in addition to the 3500 and Wireless 1? And would the two control systems, the 3500 and the puck interfere with each other? 

JL
Offline
jldmelb
Bronze
Posted November 12, 2014 at 10:58 GMT
#2027276

I have no idea! 😂

I'm just trying to figure it out, but out loud... ❓

Stoobie
Offline
Stoobie
Gold
Posted November 12, 2014 at 19:06 GMT
#2027277

Jeff wrote:

So would that mean in order to work you'd need an IR wall puck in addition to the 3500 and Wireless 1? And would the two control systems, the 3500 and the puck interfere with each other? 

The Beolab 3500 has the built in IR receiver so you will definitely not not need the further IR puck.

I think your issue is going to be whether or not the Beloab 3500 is the "wireless ready" version, the actual software version you have in the Wireless 1's and the correct option settings on the main unit and the Beolab 3500.

Stoobie

Exeter,
Devon,
UK
D(
Offline
dinsbier (archived2)
Bronze
Posted November 16, 2014 at 16:24 GMT
#2027278

Thank-you everyone for the replies.  Since we posted this problem we have been able to get a reply from a B&O dealer.  The dealer has researched the problem on the B&O internal webpages and believes the issue will be resolved by a software upgrade to the B&O Wireless 1s so we have now dropped them off for an upgrade and we will test again when we get them back.  We will update our post after we get them back.

Again thank-you for your thoughts

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