The first thing to try when members of this family 'lock up' is to carefully inspect the buttons on the front face.  It is possible for a button to get 'hung up' in a slightly depressed position, and this will cause the device to get confused.  look carefully from the side, or top, and check that all buttons are the same height.  If one look to be inset a bit, press it all the way in and see that it fully releases.

Hope this helps.

Russ 

Hi,thank you for your tips. I checked the keys and they seem to be okay; none of them sticks inside ...

Now I'm gonna have a look at my baby to see when and if it happens again?!

Maybe a different problem, however there has been a time that my BeoCenter 2300 was going bananas. The doors were opening by themselves, with no reason. Or they would not open if I asked to.

So I cleaned the glass doors to make sure there was no dust inside out. I also realized there was a light reflecting directly on the movement sensors, so I move it a little bit.

Sounds crazy but since then, I never had the problem again.

I hope you solve your problem! 

Good morning,

I have to update this thread again :-(

My Beosound 3000 is going more and more worse. I nearly have to remove the powerplug every 2-3 days. There's no button problem, no dust etc. but the BS3000 stops reacting to the moving hand in front of the glass door and it does not react to the remote.

It's just 6-7 years old and I actualy have no idea where this came from. I have the feeling that it all started after the softwareupdate to N.Music.

I unplugged Masterlinkkabel but it didn't get better.

btw: I dowloaded the servicemanual for Beosound 3000 here at Beoworld but the file seems to be corrupted!? Tried it 3 times but I can't open the downloaded pdf.

Hi,

my Beosound 3000 was at my dealer to make the softwareupdate again to see if this was the error: It worked 2 days at the dealer so he phoned me to pick up my unit.

At my new home it played for 2 days exactly. On day 3 it was frozen, only the red standby-led is active and it doesn't react to my hands or the remote control.
I had to pull the plug 2-3 times until the unit came back to life. I'm realy frustrated as I'm buying the Beosound 5 and have the fear that  it will be unreliable, too.

B&O product that fails after 6-7 years is not realy great ... my MX4500 is now 21 years old and still works!

:-(

Just a thought, no plasma near?

Beobuddy wrote:

Just a thought, no plasma near?