Quite possibly you have a faulty control panel - the symptoms are similar to that I experienced on my BC2300 a few years back.  B&O used to sell a kit to replace the connectors inside the panel, but it's quite a complex DIY procedure.  I can dig out the part number if you want to give it a try.

Otherwise, simply get hold of a remote Beo4 or BL1000 and use that instead.

I forgot that I took a picture of the repair kit info sheet (with part numbers etc) - see below:

(PS: I also forgot to say 'Welcome to Beoworld!)

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Thanks Guy for the speedy response. 

I've checked further and find that some of the other buttons also don't work.

ie all buttons work except for:

replay, a>>b,

Play, >>,

Tune, store, delete

4, 9, CD-all, ^, Radio

on/off, Mute, v

Does this also indicate a problem with the control panel? Can the panel be fixed, rather than replaced?

I'll see if I can get hold of a remote - but they don't look cheap!

Thanks again

The kit that I referenced above is to 'fix' rather than replace the control panel - it cost me about £25 and took about an hour to fit.  It is basically a new 'dome foil' - the plastic contact piece that translates movement of the rubber buttons into electrical connections.  You don't get new rubber buttons.  It is slightly complicated to fit because you have to use a sharp knife to cut of plastic 'welds' and replace them with small screws (these also come in the kit).

From the symptoms that you describe I am 99% sure that it is the control panel at fault.  If the system works fine with a remote, then I would say 100%!

I am not sure where you live, but here in UK on eBay you can generally pick up working Beolink 1000 remotes for about £20, with the more modern Beo4 from £30 upwards.

Guy,

That's very useful thanks.

The unit I have looks to be in excellent order with no visible damage to the rubber buttons. 

I'll try and borrow a remote control to confirm that the unit is working, before I proceed to getting the repair kit for the control panel.

Where does one get the repair kits from? I'm based in London, UK. 

Thanks again for your very useful info!

I purchased the kit from here: 

OK, so I've borrowed a Beo 4 remote and after configuring the Beosound 3000 to Option 1, I've got it to control the unit.

However I can't work out how to programme the radio stations, using just the remote control. Is this possible? (I can't programme it using the buttons on the Beosound, as some buttons are not functioning.)

Similarly how do I set the time, using just the remote control?

Many thanks!

Hi again!  I am glad that it works with the Beo4 - that would seems to suggest that the panel is indeed faulty.

I am not sure if you can programme radio stations or set the clock using the Beo4, but if it were possible you would probably have to add both the CLOCK and the TUNE functions to the Beo4's LIST button.

To do so: 

- On the Beo4, press Power (Red Dot) and LIST together, the display should read ADD?

- Press GO.

- Press LIST until the display shows (eg) TUNE, then GO.

- TUNE should then be listed under LIST.  Press LIST until it shows, then use GO to initiate.

Repeat the above procedure for the CLOCK function, and then have a play to see if you can do what is required.