Hello,
I've owned my BeoSound 6 from new and it works perfectly. I have always used the B&O software (Beoplayer) on my Windows Vista HP Laptop and i know my way around this software very well.
Recently I decided to restore my laptop to its original factory settings, this process went well and all the usual updates went through as normal, it is running Vista Service pack 2. I downloaded the Beoplayer from the official B&O website and on running this connected the BeoSound 6 with its USB lead. The problem I have encountered is that I can't find anywhere to 'Register' my product, therefore I can no longer enjoy the NRadio or manually update album covers etc when using NMusic. I can use the music library okay this works fine. I do get a window pop up on start up asking me to select either: BeoMaster 5/ Beosound 5, BeoMeadia 1 or None of the above', when i select it then brings up another window saying 'internet connection not available. An internet connection must be available in order to register. Establish your internet connection manually and try again'. But I do have an internet connection as i can surf the net!
One other thing to add is, when i start up the laptop the beoplayer program won't start-up automatically if the internet connection is turned on, it will only start-up when the internet connection is switched off and i click on the B&O icon on the task bar.
Any help would be appreciated.
P.S. I downloaded the BeoPlayer software on a Windows 10 Laptop but I couldn't Drag & Drop my music files in Beoplayer.
Thanks