BeoPlay V1 'dead' after software update

19 replies
Leave the TV plugged in and doing the logo sequence. Either the power went out during updating somehow or the SW otherwise became corrupted. Leave the logo sequence on for a bit as sometimes the TV can fix itself by re-initiating the DL and re-upload to the TV. If that doesn't work then call you dealer/service to stop by with their computer to try to remedy it.

Thank you, I'll try it once more. 

RHornman wrote:

Dear fellow forum members,

Yesterday I performed a software update on my BeoPlay V1 using the USB stick method. I used this method because the V1 kept giving an network error, as well wired as wireless. The procedure seemed te be successful as I saw the progress bar actually move.

BUT..... after the update my V1 won't start up anymore. I only see the BANG & OLUFSEN text in the right corner, but the V1 won't react on any remote control command at all. When I shut the V1 the screens blanks, but the green power LED keeps slowly blinking.

Anyone any idea what could be a solution here??

Ruud Hornman

Hi Ruud

I had a similar issue with an Avant that wouldn't take a sw update wired or wireless plus for some reason all of the DVB channels were lost. I had to do a complete factory reset and do a new installation, then it all came good. Like your V1 it was only displaying BANG & OLUFSEN whilst updating, I left it to update which took about 20 minutes because the set hadn't updated for about a year!

Hi w5bno123,

did you perform the factory reset yourself or did you have to contact your dealer?

oh wow, i haven't heard of EEPROM since my Tandy 1000 HX computer which was my first. I never even thought it was a thing anymore.

I'm glad things have worked out for you. Wishing you many happy returns with your V1 :-)

RHornman wrote:
I performed a software update on my BeoPlay V1 using the USB stick method. I used this method because the V1 kept giving an network error, as well wired as wireless.

B&O always recommend to do upgrades by internet, in your case it did not work. Must be problems with the networkcard from the beginning.

Glad things worked out in a good manner for you, by replacing the mainboard hopefully under warranty. Enjoy your TV!

Crazy

Maybe you should disable auto updates.

You would think if this was know an update would not be allowed.

Are software updates done automatically? or are people prompted to do them? hopefully B&O put a block to the update on the early V1

I can imagine there will be a lot of people going to have this same issue :(

Rob.B wrote:

Are software updates done automatically? or are people prompted to do them? hopefully B&O put a block to the update on the early V1

I can imagine there will be a lot of people going to have this same issue :(

On the avant it's not auto. You can set it to auto if you want
or
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