BeoPlay M5 - Periodical problems with iTunes AirPlay

13 replies

Hi all

I'm experiencing problems with my BeoPlay M5. Sometimes when I want to stream music from my iTunes via AirPlay (on Windows) it can't connect to the speaker

even though it is visible from the AirPlay menu

It happens from time to time, I'm not sure what is the problem, speaker is connected to the same WiFi as my computer and I have firmware up to date.

I can easily use Spotify by Chromecast or radio via BeoPlay app.

Can this be related to my network?

This issue is quite rustrating I'm thinking even of replacing my speaker which I don't wanna do as I like it.

 

Hi Reo and welcome to Beoworld.

It's a quite well discussed topic recently so you might find lot of talk about that in that very same Forum.

I suppose that when you uptick the speaker it disappears from the list but appears again if you power cycle the speaker or quit and restart iTunes?

If so, it's a known problem not related to B&O or whatever brand; I randomly experience it with all my third party Airplay speakers and people here with B&O speakers too.

I've received a lot of valuable help to double check all my wifi setup and the issue is still there. 

TO me it has to do with a bad implementation of the airplay protocol along with the sleep mode of the devices.

Not very useful help but welcome on the train to find a solution (Static IP, renaming devices, changing channel etc etc of course dont work! 😁).

Location: Paris France

Hi Reo,

if you have the possibily, try to connect the M5 with a cable to your network, you might try that.

If that works fine, you can be sure, that Matodor is right.

Although I think that this might not be the same with all (third party) Airplay receivers, when using Wifi..

My Essence MK2 runs flawless for years with AP etc over Wifi.

But my M3 is miserable  - connecting it wired solved the problem.

MM

Location: Flensborg————Danmark

Reo wrote:

Sometimes when I want to stream music from my iTunes via AirPlay (on Windows) it can't connect to the speaker

Hi Reo - how often do you restart you iTunes server? How often do you restart you Windows computer?

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

That is correct. One option is to switch your wifi gear to something like Google wifi. I used to have problems with wireless devices until I switched my wifi gear. Now, I get it once in awhile but it usually requires recycling my ipad or iphone, not the speakers or connected device.

matador43 wrote:

Hi Reo and welcome to Beoworld.

It's a quite well discussed topic recently so you might find lot of talk about that in that very same Forum.

I suppose that when you uptick the speaker it disappears from the list but appears again if you power cycle the speaker or quit and restart iTunes?

If so, it's a known problem not related to B&O or whatever brand; I randomly experience it with all my third party Airplay speakers and people here with B&O speakers too.

I've received a lot of valuable help to double check all my wifi setup and the issue is still there. 

TO me it has to do with a bad implementation of the airplay protocol along with the sleep mode of the devices.

Not very useful help but welcome on the train to find a solution (Static IP, renaming devices, changing channel etc etc of course dont work! 😁).

 

Thanks bro!

Yeah, exactly as you say, it keeps disapearing from the iTunes if I uncheck it.

I'm using only Windows for this moment, I wonder if this is same issue on Mac, will have to try that out.

Earlier I tried with connecting to network by cable but it didn't sort it.

Anyway thanks, good to hear that I'm not alone with this! Maybe I will find out something

Millemissen wrote:

But my M3 is miserable  - connecting it wired solved the problem.

MM, how did you do that?! There is no Ethernet the M3!

1990 wrote:
MM, how did you do that?! There is no Ethernet the M3!

USB-C <--> RJ45 adapter works and is often recommended by B&O support to fix WiFi issues.....

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

Reo wrote:
I'm using only Windows for this moment, I wonder if this is same issue on Mac, will have to try that out.

Don' bother , it's the very same!

Reo wrote:
Earlier I tried with connecting to network by cable but it didn't sort it.

I hope not, because it's the only backup solution to my setup. But it also mean that the problem is definitely in the speaker and not int the network coverage. Interesting!

 

 

Location: Paris France

Millemissen wrote:
If that works fine, you can be sure, that Matodor is right.

Thank you Millmossen! 😁

Location: Paris France

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