Beoplay M5 - new sw - 1.24.40904

66 replies

I just updated my BS 35.
According to the Bang & Olufsen support, the new update is a new Audio Streaming Engine.
Since the app has not yet played AIFF files, I have been streaming through Airplay 2.
So, I am not sure I notice any difference. 

Does anyone notice any difference?

@Razlaw:
Glad to hear that your TuneIn Station works again because of the new update. 

It will be interesting to see if Halo users have a UI improvement driving updated products, and if Balance users now have NL capabilities as all updated products may now a have a common audio platform with the Balance.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

In 1.22 and 1.24 I'm unable to use Chromecast for almost a month : "Authentication server unreachable, stopping Google Cast!"

A9, BS 1, M5, Cores all updated for me and all TuneIn radio stations are working and nothing seems to have changed (which is good for me). So no issues. FWIW, I have Google wifi Mesh in my home with 4 access points and everything is on wifi. It took around 5-10 minutes to update and restart all the speakers. I have taken my Stage offline (in storage for now) so that is the only one not updated.

No audio dropouts and no issues with joining speakers etc. So overall successful for me (unlike the update to my Sony TV (Android 9) which eliminated the ability to turn the TV off from a connected HDMI device and reduced HDR brightness GRRRRRR - hate Sony)

Hiort wrote:

mbolo01 wrote:

They cannot roll-back a particular device, but they can provide you the file that you'll use to update the M5 from a browser

Great. Thanks. 

I will chase them.

I have received reply on my request that they provide me with the earlier firmware that worked and that Im willing to do the update if they can provide the file for me.

"Please note that we are unfortunately not able to simply roll back your M5's firmware to 1.22.38751.68306899, this might cause a bigger problem to your M5 instead of fixing it, we kindly ask for you patience until the next firmware release, it should be able to resolve this situation with your M5. "

Possibly this has to do with the new "streaming engine", making a rollback impossible.

So right now I have a M5 that I cannot use. Frustrating, but the good thing is that they admit that it is a bug.

/C


Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

Hiort wrote:
this might cause a bigger problem to your M5 instead of fixing it,

So funny .... which means that people that are not configured for automatic updates, nor have manually updated their M5 are in BIG TROUBLE !!! waw, scary !!! I updated my M5 several days after my other products and it was working (well) as before during this period

I fortunately don't have the message you have but I have had one issue so far, related or not to the update, it is hard to say as I think I already had similar case:

As usual, I pressed the M5 top to join the Core playing an Airplay source. No sound. Looking at the B&O App, the M5 had effectively joined the Core but no sound coming out the speaker. Playing with the hard & soft volume control had no effect. Going to another source like Deezer, DLNA or TuneIn was not successful either ...... up to a point sound finally came out the speaker without the need to restart it.

Looking at the logs, the M5 had a FPS crash and the FPS module restarted. Case raised, logs sent, I'll keep an eye on this.

 

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

mbolo01 wrote:

I fortunately don't have the message you have but I have had one issue so far, related or not to the update, it is hard to say as I think I already had similar case:

As usual, I pressed the M5 top to join the Core playing an Airplay source. No sound. Looking at the B&O App, the M5 had effectively joined the Core but no sound coming out the speaker. Playing with the hard & soft volume control had no effect. Going to another source like Deezer, DLNA or TuneIn was not successful either ...... up to a point sound finally came out the speaker without the need to restart it.

Looking at the logs, the M5 had a FPS crash and the FPS module restarted. Case raised, logs sent, I'll keep an eye on this.

Just had similar experience on my A6. Played Deezer source on my A6, expanded to M3 and BS1. Suddenly sound stopped. Looked in the app and everything looked normal but volume sliders did not have any effect.

When checked in "Critical Events" log around the time problems occured:

  • 26. 11. 2020 13:00:11
    * Authentication server unreachable, stopping Google Cast!
  • 26. 11. 2020 12:59:04
    * FPS stopped responding, restarting
  • 26. 11. 2020 12:48:37
    * FPS stopped responding, restarting
  • 26. 11. 2020 12:27:01
    * Authentication server unreachable, stopping Google Cast!

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png
Welcome on board !

Where did the FPS issue occurred ? On the A6 i guess as music stopped for every joined devices.

Have you raised a case?

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

mbolo01 wrote:
Welcome on board !

Where did the FPS issue occurred ? On the A6 i guess as music stopped for every joined devices.

Have you raised a case?

Yes. The logg was from the A6.

I have raised a case through the app.

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

Hiort wrote:
I have raised a case through the app.

FYI: At least for me, raising cases through the app does not work. While the process seems to complete OK with the App, B&O never receives my cases, so I'm now using the web support contact route, B&O seems to be aware of the App issue for raising cases and told me a fix will be available in future release ...

 

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
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