mbolo01 wrote:

 

What kind of WiFi network do you have? Mesh? 2.4 / 5 GHz ?

 

No mesh. Two Unifi access points. M5 is on 5 GHz. M5 show excellent signal strength.

I´ve got tired and wired my M5 to Internet.

Checked the critical events list this morning, and this is what it looked like. Can this be normal?

• 2. 11. 2020 07:21:19
  * Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
• 2. 11. 2020 07:21:19
  * on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
• 2. 11. 2020 07:20:47
  * Network state: down
• 2. 11. 2020 07:17:26
  * Network state: down
• 2. 11. 2020 07:17:25
  * Authentication server unreachable, stopping Google Cast!
• 2. 11. 2020 06:20:21
  * Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
• 2. 11. 2020 06:20:21
  * on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
• 2. 11. 2020 06:19:47
  * Network state: down
• 2. 11. 2020 06:16:26
  * Network state: down
• 2. 11. 2020 06:16:24
  * Authentication server unreachable, stopping Google Cast!
• 2. 11. 2020 05:00:20
  * Network state: down
• 2. 11. 2020 04:56:56
  * Network state: down
• 2. 11. 2020 04:56:55
  * Authentication server unreachable, stopping Google Cast!
• 2. 11. 2020 03:04:44
  * Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
• 2. 11. 2020 03:04:44
  * on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
• 2. 11. 2020 03:04:09
  * Network state: down
• 2. 11. 2020 03:00:49
  * Network state: down
• 2. 11. 2020 03:00:47
  * Authentication server unreachable, stopping Google Cast!
• 2. 11. 2020 02:07:05
  * Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
• 2. 11. 2020 02:07:05
  * on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
• 2. 11. 2020 02:06:31
  * Network state: down
• 2. 11. 2020 02:03:12
  * Network state: down
• 2. 11. 2020 02:03:11
  * Authentication server unreachable, stopping Google Cast!

Hiort wrote:

Can this be normal?

Surely not, I would consider a factory reset unless your wired connection is OK and you don't want to take the risk of such reset.

I have the same problem. Seems like there is network connection problems.

I have tried several factory resets. The issue keeps coming back. Next thing i will try is to reset my wifi at home to see if that causes the problems.

Before the latest update I didn't experience any problems or critical errors in the logs.

Any information or news regarding this problems?

[View:https://ibb.co/zfy1yct:1125:2436]

Double post

Dyssegaard wrote:

New sw available for M5: 1.24.40905

I have installed it and it works just fine. I cannot see any changes so far to functionality or setup menues.

I have also installed version 1.24.40905.

It appears to work fine, in general, and I have not experienced any network issues as mentioned by others.

I have noticed, however, that connecting to TuneIn stations fails sporadically. Maybe once every 5-10 times. I am not sure if this is related to version 1.24.40905, issues at tunein.com or issues at the streaming servers. It seems to fail randomly and not just for a single station. It works when the station is selected again. The device does receive the command as it stops playing and signals that it is connecting to another station. Reproduced via the B&O iOS app. The wifi connection is stable and the "critical event log" has only "TuneIn:" entries.

JGrusgaard wrote:

I have the same problem. Seems like there is network connection problems.

I have tried several factory resets. The issue keeps coming back. Next thing i will try is to reset my wifi at home to see if that causes the problems.

Before the latest update I didn't experience any problems or critical errors in the logs.

Any information or news regarding this problems?

https

Hiort wrote:

According to support the issue are with Hq.

1990 wrote:

laseralex wrote:

But the Stage doesn't support Deezer which I listen to as I fall asleep every night

The Stage does support Deezer, just like any other NL-speaker!

The Stage has built-in Deezer?  Not just "Join" over NL or chromecast/airplay streaming?

The product page at https://www.bang-olufsen.com/en/speakers/beosound-stage lists only TuneIn under the connectivity section:

     Integrated music services
     TuneIn internet radio

If it has Deezer, I'm buying one!