Beoplay M5 clicking sound

6 replies

hi,

hope its okay to start a new tread on this, did not find anywhere else to ask

 

just bought a M5 today, i could not find it in the beoplay app and det volume control made a wierd clicking sound! So i returned it and got a new one, the new one connected to the app and updated (but said failed at the end) and works fine now, exept that clicking sound, i have testet other M5’s and they do not make this wierd sound! Anyone had this problem? Is it supposed to be there? Software/hardware issue? 

 

in the set-up you should be able to switch it off; in german go to „Einstellungen“>“Direktbedienung“

Click sound is not new. It is configurable like egges mentioned already.

New was the function to switch title / musicstation by pressing down and rotating simultaneously. Introduced someday last summer:-)

Ralf

The unupdated m5s I heard doesnt have the click sound. 

How is it turned off?

Thank you for the replies

Well thats funny, I sent a video of the sound to Beoplay Support, they said that this was not expected behavior and told me to ship it to them in Germany. They received it 7.12 and I haven’t heard from them since..  

It sounds like a mini-jack being plugged/unplugged when i press(!) or turn the wheel. Would never expect it to be a feature. Tried to change every setting in the B&O app, but the sound did not go away. Hope I will be able to remove it when they return it 😁

 

Also, the Beoplay App did not find the speaker, but i understand that is to much to expect? 

The M5 should be possible to use in both apps

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