Beoplay H9 lack of volume

14 replies

My H9's do not have sufficient volume with my iPhone 6 Plus. When on air travel, hard to really hear content clearly. Any ideas on whether this could be corrected through software? 

 

I have emailed B&O about this issue. I went from H7 to H9 and the H9 has much lower max volume.

Their answer below:

"I regret hearing that they have left you disappointed as you thought they would have been louder. However, the maximum sound pressure level is a compromise selected to secure a very low "noise floor" in weak music passages. This was a high-end request made from our customers using the BeoPlay H7, as the gain in dB will raise the noise floor. Via the Beoplay app there are a possibility to adjust the sound settings to your favorite preferences.

So it's not a fault, but rather a compromise to ensure the best quality in sound."

I bought a pair of H9 earlier this year specifically to use with the BV-14. I also thought the max volume was much too low and seemed to be limited by the BV-14 max volume setting in the bluetooth menu. The low max volume and an inability to reconnect with the BV-14 bluetooth even though it appeared paired meant they were returned within a month. A shame as they were very comfortable and had a lovely sound,  just not enough of it !

Best Wishes

aufan1981 wrote:

My H9's do not have sufficient volume with my iPhone 6 Plus. When on air travel, hard to really hear content clearly. Any ideas on whether this could be corrected through software? 

This is a Bluetooth issue. Connect the supplied cable from the H9s to your iPhone and hear the difference! I can't* listen to my H8s over Bluetooth. Just too quiet.

*edited - I accidentally wrote "can" before!

Yeah, use a cable with 500€ Bluetooth headphones to get them to work properly 😕

leogoeswild wrote:
Yeah, use a cable with 500€ Bluetooth headphones to get them to work properly 😕

Erm, as I said - it's a Bluetooth issue not the headphones. But, hey, casually blame the headphones why don't you? Helpful.

No-one is saying that they aren't usable over Bluetooth. I know plenty of people who think it's plenty loud enough. For others, just not loud enough (and they want to damage their ears, too).

Well there is possibly a problem with using cable. I say possibly coz it might be the simplied cable isn't any good. Just got mine today and will invest in a high quallity cable before I make my final judgement.

Anyway. When I use Bluetooth I can't get it load enough, when I use the cable I lose all deep bass.
So I figured, haha, I'll just install the Equlazer APO and do a 12db preamplification of the signal.
But no, all that did was make the volume control do nothing from 50% to 100%.

I had this problem with some of my movies and the H8.

I am using now a Video Player called Infuse, that has the ability to boost the volume so that helped a lot. Note that for music I generally am fine.

Obviously that limits your sources, even though I think it might support Itunes content

 

 

I just bought a brand new pair of H9s (updated them to the latest firmware via the Beoplay app) and excitedly paired it with my iPhone 7 via Bluetooth only to find them to be very very quiet, even at maximum level they are just too soft in comparison to a wired connection.

really interested to know..

How did you with yours?

Did you contact B&O?

 

RIG wrote:

I just bought a brand new pair of H9s (updated them to the latest firmware via the Beoplay app) and excitedly paired it with my iPhone 7 via Bluetooth only to find them to be very very quiet, even at maximum level they are just too soft in comparison to a wired connection.

really interested to know..

How did you with yours?

Did you contact B&O?

Not noticed this with mine. I play them around 66% volume and that is as loud as I need them. Wired is slightly (very slightly) louder but Bluetooth is good.
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.