It does have a 15 minute "battery saver".  That is, if it sits for 15 minutes with no sound, then it will turn itself off (even if it is plugged in).  This isn't random, but it could appear random if you don't know about it.

My A1 will turn itself off sometimes when I playing via AUX in.  I haven't seen your other problems.  Any chance you can return it to the dealer?

Stan

Thanks for your reply. 

It disconnects and turns off and on again during activity, when playing. Sometimes it's less than 2 minutes after it's connected, and sometimes a little more. 

I'm trying to figure out whether there is a way to solve the problem, if not I think I will have to return it. 

Many thanks though 

Hi! I found your post when I Googled for "A1 shutting itself off" - mine is doing exactly what you're describing, sometimes turning itself off when I'm playing via AUX in. By any chance, do you know if there is any fix for this?

I am also wondering whether it's possible for ToneTouch to work on AUX in audio. I am able to control the volume while using AUX in port, but not ToneTouch, which only seems to work when the sound is coming through bluetooth.

If anyone has any insights I'd much appreciate it... just got the A1 a couple of weeks ago and am still learning it  🙂

Thanks!

Hi Kat,

My A1 was replaced, and the issue is no longer with the new item. It's such a relief as it's a nice speaker, it was completely unusable with the issue. The box had different photo/design than the one I got first time, so I preasume it's a different/newer model, as of still A1 but more latest perhaps.

Hope you get your fixed or replaced

Hi Kat,

My A1 was replaced, and the issue is no longer with the new item. It's such a relief as it's a nice speaker, it was completely unusable with the issue. The box had different photo/design than the one I got first time, so I preasume it's a different/newer model, as of still A1 but more latest perhaps.

Hope you get your fixed or replaced

Hi everyone. Just google A1 2nd Gen shutting off randomly and found this post. I just got the 2nd gen brand new and its been throwing this error every time. Dont know what to do. coz for me to claim for a replacement i dont have the invoice or anything as I had gotten this as a gift. In pickle now what to do. has anyone been able to fix the issue without getting it replaced?

Hello,everyone,

I have exactly the same problem, on Beoplay A! I purchased two weeks ago. I have a iPhone 12.

The sound just intermittently on and off every 2-3 min. Is this a defective item? B&O customer service department, please answer so we do not waste time to figuring it out.

Thanks

Having similar issues on my Beoply A1 as well. This is really annoying. Withing 4 months of purchase, this has gone bad. Does anyone know how to fix this issue?