BeoMusic app is merging with Bang & Olufsen app

307 replies
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I downloaded and found it to be totally unusable with my new Essence II running from iPhone 7.

  1. Using TuneIn it repeatedly turns itself up to Maximum volume causing most of the neighbourhood to think we had been nuked as the Lab5's exploded with Wagner
  2. The other main thing I use the Essence for is running the Line In from our TV.  For some reason the new App seems to stop the Essence detecting the line in and constantly goes to Bluetooth which means when I get an SMS my Lab5's sound like like the bells of St Mary live in our back living room

I tried to fix all this up through the settings, and system menu's but they are soooooooo slow, I gave up in the end.  So all in all the new App for me is unusable, and I have no desire to try it with Spotify or similar just out of interest in case it blows my speakers.

Back to the old App for me

agree with that for the most part......i down have that much experience of the Spotify UI, and while it is great to have the range of music sources that they do have, i'm not sure if its implemented in the impressive way (UI and functionality wise) as many B&O customers would like......anyway, that may all come to the B&O experience, though it is difficult to do in a long lasting way given the streaming services can change and make demands over time......as for 3rd party API's, if thats a stable route to what we want, then you may well be right, not an expert in this regard......

my comment was more at some suggesting using the B&O X app when out and away from home equipment - which i don't think is a use case B&O are trying to provide for app-wise.....

Hi James

I'm very sorry to hear about your poor experience. Of course we would like to find out what went wrong and fix it. Could i persuade you to write a feedback from the app or to appsupport@bang-olufsen.dk.

I'm sorry for the trouble.

Thanks

Thomas, Bang & Olufsen

Hi Irvine

We have implemented support, but DLNA and TuneIn favorites are not yet working. It has proven much harder than anticipated since it is implemented in a completely different way on mk1 than on the newer products. We're working on it but it will not be ready for the next release. We're still contemplating to release it without these two core feature in the first version, but haven't reached a decision yet.

Sorry for the wait.

Thomas

I would suggest to the B&O developers to NOT withdraw the availability of the BeoMusic app prematurely. Leave the BeoMusic App alone on the App Stores for a while longer until the X App gets on its feet and is relatively stable, usable, bug free with the basics. Even a handful of customers with poor experiences and no way to redownload the BeoMusic App isn't great news for B&O. 

To reiterate, I'd suggest not pulling the current BeoMusic App at least a few more months longer. I know I'm going to download and keep a copy of the iPhone App on my Mac from here on in just to have it in case I have to revert back due to something inopportune happening with the X-App.

I am aware that one doesn't have to delete the app, but I've known accidents to happen where for one reason or another the app is deleted and there's no way back. 

I would second that!

No need to hurry about removing it, before the X-app is definitely 'finished' imo.

By the way - once you have downloded/'bought' an app, it is still there in your purchages.

I just downloded the (very) old BeoPlayer app, which was made for the old iPhones/iPods, when used with the BS8. This is not in the store for general downloading anymore.

MM

Location: Flensborg————Danmark

I agree with Sturock, kill the volume control GUi. That would give more space for more useful things. I drew a 10min-sketch (sorry, very poor quality) just for the sake of a discossion

No sketch, no applause.

P.S. The volume gui/wheel is great - keep it, definitely!

MM

Location: Flensborg————Danmark

I wouldn't, just for the sake of usability, but then, i'm a very pragmatic person :-)

here's the sketch, just for fun...

 

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