Hello,

I think nobody has the admin pwd of BM1. It happend to me also some time ago after i tried to change some network privileges within xp. The easiest way to solve this is to do a recovery procedure. Your media will stay unmodified, just the BM1 partition is set to factory setting.

hfat

hfat wrote:

Hello,

I think nobody has the admin pwd of BM1. It happend to me also some time ago after i tried to change some network privileges within xp. The easiest way to solve this is to do a recovery procedure. Your media will stay unmodified, just the BM1 partition is set to factory setting.

Hi there

Thanks for your reply, the "recovery procedure" you mention ? When I turn the unit on it very briefly goes to a black screen with a couple of lines of text (this screen has a time interval countdown of about 5 seconds, so it disappears very quickly). There are two options on it and I think the second is "Beomedia 1 recovery' (something like that) - the only problem is there is no cursor on this screen and I cannot find a way to highlight and select this second option? Is this because I am using an Apple keyboard plugged into the Beomedia unit, does it need to be a PC/Microsoft type keyboard (is there even a difference?). Is this "Beomedia Recovery" the procedure that you refer to ? Thanks.

Yes, the second option, is the option I ment.

Using the up an down arrow should move the selection and disable the timer. Did you connect the keyboard voa usb? perhaps you can try connecting the keyboard to the ps2 socket.

hfat

hfat wrote:

Yes, the second option, is the option I ment.

Using the up an down arrow should move the selection and disable the timer. Did you connect the keyboard voa usb? perhaps you can try connecting the keyboard to the ps2 socket.

Thanks for your quick reply - yes, the keyboard is connected via the usb socket. The ps2 socket is the purple multi-pin socket on the left ? I would need to get some sort of adaptor. I will get hold of one and try that. Could you tell me what happens when I select the "Beomedia recovery" option, does it return the screen to the "N.Music/N.Radio/Photos/Web" screen ?

I did a quick test: on my XP PC a mac keyboard connected via USB  worked correctly.

The recovery procedure reinstalls the BeoMedia software in it's partition to factory settings und the N.Music/N.Radio... screen will reapear. This will take serveral minutes after that you have a fresh beomedia installation. Usually short after that beomedia updated itself to the latest version. Your media will stay unmodified.

hfat

hfat wrote:

I did a quick test: on my XP PC a mac keyboard connected via USB  worked correctly.

The recovery procedure reinstalls the BeoMedia software in it's partition to factory settings und the N.Music/N.Radio... screen will reapear. This will take serveral minutes after that you have a fresh beomedia installation. Usually short after that beomedia updated itself to the latest version. Your media will stay unmodified.

Ok, thanks for doing that keyboard test, I don't know why the direction arrows are not doing anything on my keyboard , but I will try plugging it into the ps2 socket with an adaptor. One question, when you say "your media will stay unmodified" you mean that the procedure does not delete any of the music that is loaded on the machine ? 

beofan wrote:

Ok, thanks for doing that keyboard test, I don't know why the direction arrows are not doing anything on my keyboard , but I will try plugging it into the ps2 socket with an adaptor.

A word of warning: an adaptor alone won't necessarily solve this. The USB and PS/2 keyboard interfaces aren't compatible at the signal level either; the keyboard needs to be a special multimode model for an adaptor to work. I don't know how the Apple keyboards are, but knowing that Macs don't have PS/2 keyboard interfaces...

I can't see why an USB keyboard wouldn't work, though. Do the numlock LEDs etc. work? If not, the keyboard isn't even receiving power and you might try another USB socket.

yes, i mean that the procedure does not delete any of your music files.

hfat

tournedos wrote:

I can't see why an USB keyboard wouldn't work, though. Do the numlock LEDs etc. work? If not, the keyboard isn't even receiving power and you might try another USB socket.

Well I have had a chance to have another attempt using the Apple keyboard and the other usb socket (before getting a ps2 adaptor) - I have discovered that the direction arrow keys do work, but only at the point that the second screen (WindowsXP Admin log on) has appeared. For some reason (maybe the unit is taking too long to detect the keyboard) by the time the "countdown" has finished on the first screen (it's less than 5 seconds) the unit switches to the Admin log on screen and there doesn't seem to me a way to get back to the first screen where it is possible to select "Beomedia recovery". Would anyone know if it is possible to stop or change the length of the countdown on the first screen, so that the unit will have time to detect the attached keyboard. I don't understand the purpose of the countdown anyway, why is it needed?