Hi Roger,

The 3500 was  less expensive than it's brother : the Beomaster 4500.(which I have)

Based on my experience, I would ask you :Is the glass panel secured? Loose at all?

My glass panel succumed to the passing of time, and came off completely.And what it did reveal was

all the programme buttons,which responded to a light touch and all worked perfectly.

Despite many attempts I couldn't put the glass panel back on,so it's off to the service centre.

(It's a common problem evidently).

Essentilally. the glass panel has to be located just above the buttons to respond to "touch control functions. "

Hope this helps

regards 

Noel.

It's a common problem that the glass panels become loose, as they are mounted with double-sided tape to a plastic frame.
It is no big job to glue them back in place (just a bit messy to clean off the old tape) 😕
You can use some new (thin) doublesided tape - or some super-glue.

Have a look at this thread:

Thanks for your replay.

i can try this,remove the old tape and fix it with new tape.

when i remove the Glass plate en touch the sensors it works!

with glassplate on its Place,No function,even when i press down te plate on its Place......

the sensors touch the plate corectly!!!

Thanks for your replay.

i can try this,remove the old tape and fix it with new tape.

when i remove the Glass plate en touch the sensors it works!

with glassplate on its Place,No function,even when i press down te plate on its Place......

the sensors touch the plate corectly!!!

Thanks for your replay.

i can try this,remove the old tape and fix it with new tape.

when i remove the Glass plate en touch the sensors it works!

with glassplate on its Place,No function,even when i press down te plate on its Place......

the sensors touch the plate corectly!!!

Yes the glassplate is completly loos at all!

Sorry my Answer did replayed Serveral times!

Hi Roger

When you come to clean the Glass Plate, be aware to juse NO Alcohol or other Solvents like Acetone or Colour Thinner, your Paint on the Backside comes of in Seconds. The Labeling on the Fronside too.

To remove the old Glue take NO scraping Things, just a small Brush and some Label solvent that smells like Orange like Konakt Solvent 50.

Be patient to become succsessful.

Best Regards Christian