Beolit 17 problem alarm

15 replies
Bunasera, I did the tests that you kindly suggested but do not solve the problem, the B & O support is not responding .... I am very disappointed

Hi. I'm not sure if you've given up on this. The user manuals and "support" team have certainly been useless in answering my questions on this same issue. Something triggered me to try again and it's worked - repeated a couple days, so it's verified.

0. Phone and speaker are connected via Bluetooth

1. Opened my music source, Spotify in this case. Started my playlist and programmed the sleep timer to stop playing AND keep the app OPEN

2. On the B&O App, programmed my alarm. And made sure the One Touch function was set to Alarm.

3. On the Beolit 17, pressed the One Touch Button to actually turn on the alarm function. I figured we needed to actually do something to sync the unit and the app - and we needed to press the button to do that, duh. (Nowhere in the manual does it say this).

4. Go to sleep and hope it works. Haha. I was zero expectations because of past failures. But surprisingly it worked this time. 3 step process - program your music source and keep it open, program the B&O App and keep it open, press the One Touch Button to initiate. 

5. I'm guessing if you're just going to use the built in alarm tone, then you just do steps 2 and 3. The trick, in my mind now, just make sure to press the button on the speaker after you program the settings in the app.

 

Good luck.

thanks for the help, I solved this way, I gave up setting the alarm the night before, in real time set the alarm in the time when I open the app b & o and then the spotify playlist starts, the next day magically part of the wake up not always with the playlist but the beolit at least turns on, I have bought 2 the other problem is to make the stereo connection with the app b & o, on 10 only once the coupling succeeds, I solved by coupling directly on beolit 17. sorry for my english and thanks again for interest. PS. assistance B&O shameful !!!!!!!

I'm glad you found your own way. Indeed we users need to help each other because B&O support is no good. Well, I can say the alarm problem is definitely fixed now. It was a pity B&O allowed a good product feature get a bad rep because they were too uninterested to engage. 

I'm glad you found your own way. Indeed we users need to help each other because B&O support is no good. Well, I can say the alarm problem is definitely fixed now. It was a pity B&O allowed a good product feature get a bad rep because they were too uninterested to engage. 

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