BeoLab Transmitter 1 bugs/issues: No stabile connection & sound disruption

4 replies
TK
TKWie
Bronze
14 posts
Posted December 31, 2020 at 15:15 GMT
#2149153

Hi everyone,

our BeoLab Transmitter 1 stopped working properly today ):. When it fires up, it doesn't activate all the speakers, then there comes some sound out of some loudspeakers, then it disrupts the playback in one speaker and a different one switches on, sometimes there is no sound at all from all speakers and its just a constant flashing of red lights on the Transmitter 1 and a constant on/off switching by the speakers. 

The Transmitter is wirelessly connected to a pair of BeoLab 18s and a BeoLab Receiver 1 (which is connected to the BL2 Sub). The audio comes from a Marantz SR1509 (RCA to RJ45) to the Transmitter 1.

I have tried almost everything, I disconnected everything from the mains and back on again, I reseted everything and paired everything from scratch, I moved the Transmitter around in case of distance...nothing!

If anyone has an idea, it would be amazing! New Years eve without some music isn't that fun ;).

Thanks and have a great last day in 2020!

Thorben

TK
TKWie
Bronze
14 posts
Posted December 31, 2020 at 15:58 GMT
#2149154

There is a wifi router in the same room but its quite a distance in-between. Everything I know is that I haven't changed anything, either transmitter nor Wifi router recently, the problems just started to occur. I will try to access the wifi routers settings, no clue how that works...

And if one loudspeaker decides to be on an play the music you can hear pops and bangs...

TK
TKWie
Bronze
14 posts
Posted December 31, 2020 at 16:37 GMT
#2149155

Thanks @mbolo01! I turned off the 5 GHz band of the Wifi Router and now it suddenly works flawlessly! 
Thank you very very much!

Have an amazing evening and a happy new year!

Cheers,

Thorben 

mbolo01
mbolo01
Bronze
2046 posts
Posted December 31, 2020 at 18:38 GMT
#2149156
TK2 wrote:

Thank you very very much!

Have an amazing evening and a happy new year!

Glad to read that you’ll end 2020 and start 2021 enjoying your music ! Happy new year to you too.

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

View Prize Go For Gold