After several hours of moving cables around and reconfiguring the speakers in the app, I finally figured out that I could reset the speakers by holding down both the Network and WPL reset buttons for a long time (15 seconds?), they restarted, they found each other and music started playing! B&O’s minimalist documentation could be a little less minimal and the iOS app could be improved but I’m happy now. They sound fantastic!

I have the Core connected via Powerlink. Is optical better?

Hello

 very nice speaker but out of my lead i.m afraid

You say you bought them directly from B&O.

How much do you save then i thougt you could only buy them in stores and not from b&o direct.

troyh wrote:

After several hours of moving cables around and reconfiguring the speakers in the app, I finally figured out that I could reset the speakers by holding down both the Network and WPL reset buttons for a long time (15 seconds?), they restarted, they found each other and music started playing! B&O’s minimalist documentation could be a little less minimal and the iOS app could be improved but I’m happy now. They sound fantastic!

I have the Core connected via Powerlink. Is optical better?

 

Glad you got them working - now that thread name isn’t that relevant anymore.

Within a few seconds of searching on the internet you can find extensive instructions (the B&O website) on how to handle these wonderfull speakers:

*Of course* the thread title remains relevant: Imagine some other third party purchases a brand-new set of speakers, and straight out of the box, they don't work.  (With or without scare-quotes around "don't work".)  They search the internet,... what words are they going to look for?!?!?  That a solution is presented to the question is excellent, but you chiding the OP on his choice of words is both annoying and ultimately unhelpful to others in the future.  

(Not to mention the commonsense of any manufacturer shipping speakers in a non-operating configuration, and that a dealer cannot be counted upon to help with the full-reset secret button presses some years into the future.  BTW, I watched/fast-forwarded those extensive instructions and didn't see any frames of Geoff bending over behind the speaker to press buttons, only a cable insertion.  Also the word "reset" does not appear anywhere in the Technical Sound Guide, including in the FAQ nor the Troubleshooting section.)

trackbeo wrote:

*Of course* the thread title remains relevant: Imagine some other third party purchases a brand-new set of speakers, and straight out of the box, they don't work.  (With or without scare-quotes around "don't work".)  They search the internet,... what words are they going to look for?!?!?  That a solution is presented to the question is excellent, but you chiding the OP on his choice of words is both annoying and ultimately unhelpful to others in the future.  

(Not to mention the commonsense of any manufacturer shipping speakers in a non-operating configuration, and that a dealer cannot be counted upon to help with the full-reset secret button presses some years into the future.  BTW, I watched/fast-forwarded those extensive instructions and didn't see any frames of Geoff bending over behind the speaker to press buttons, only a cable insertion.  Also the word "reset" does not appear anywhere in the Technical Sound Guide, including in the FAQ nor the Troubleshooting section.)

I certainly don’t understand the reasons for the reaction that you show off in the first part of your post.

I was just trying to help - and searching for BL50 etc on the internet is not that complicated.

Whether that is/was a help, I of course can not know.

Maybe ‘asking for help’ here, instead of assuming that the speakers could be ‘dead on arrival’, would have been a better starting point imo.

Actually we know far to little about the purchase of the op.

Generally you should not try to ‘make’ speakers like these ‘working’ on your own, if you aren’t  experienced with how the highend BeoLabs work.

I don’t understand how these can be bought and delievered by B&O without any assistance from a dealer/skilled technician!

It is not the speakers that ‘are’ (or seem) dead on arrival - it is much more the assistance that is missing....for whatever reason.

Minimalist Instructions - kind of like assembling an F-35 using Ikea instructions.

Jeff wrote:

Minimalist Instructions - kind of like assembling an F-35 using Ikea instructions.

Who on earth would even think of assembling a F-35 on his own......apart from you ;-)

MM