Beolab 50 Software issue

10 replies
S(
stagegaard (archived2)
Bronze
7 posts
Posted April 10, 2020 at 08:19 GMT
#2136596

My Beolab 50 speakers tells me that the software update is sufficient, but both speakers have the 2.2.0.6544 version. Does anybody know have to solve this problem?😕

M(
Mikipedia (archived2)
Bronze
2150 posts
Posted April 10, 2020 at 13:05 GMT
#2136597
Sometimes it takes a few tries, sometimes it helps to write to your dealer and ask him to contact HQ to push it through to your serial nr. Or you can update them via a clean usb stick with the software on it.
S(
stagegaard (archived2)
Bronze
7 posts
Posted April 10, 2020 at 17:44 GMT
#2136598
Thanks for good suggestions🙂
S(
stagegaard (archived2)
Bronze
7 posts
Posted April 10, 2020 at 20:49 GMT
#2136599

Where do you exactly find the software update btw? I can not find it on the B&O website!? 

S(
stagegaard (archived2)
Bronze
7 posts
Posted August 15, 2020 at 13:27 GMT
#2136600

I still have the same software issue, HQ can not help. Do you know where I find the the software update? 

Thank you! Niels 

S(
stagegaard (archived2)
Bronze
7 posts
Posted August 15, 2020 at 13:27 GMT
#2136601

I still have the same software issue, HQ can not help. Do you know where I find the the software update? 

Thank you! Niels 

M(
Mikipedia (archived2)
Bronze
2150 posts
Posted August 15, 2020 at 15:17 GMT
#2136602
What do you mean HQ can not help? What about your dealer?
M(
Mikipedia (archived2)
Bronze
2150 posts
Posted August 15, 2020 at 15:56 GMT
#2136603
Iam on 2.3.4.7045 and it came via auto updating, so I don’t know where to get it other than that. Wire your speakers for internet and try several times. That seems to be the way to do it. Your dealer should be able to provide you the software too
RA
Razlaw
Bronze
4757 posts
Posted August 15, 2020 at 21:36 GMT
#2136604
Mikipidia wrote:

Iam on 2.3.4.7045

Same version on mine
S(
stagegaard (archived2)
Bronze
7 posts
Posted August 16, 2020 at 07:11 GMT
#2136605

Thanks a lot! Wiring the speakers to the internet differently helped the speakers to find out that the were surpose to update, they try but without succes, yet. HQ refers to the dealer, and my dealer is a idiot...completly out of reach, mentally. 

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