BeoLab 50 issues

2 replies
B(
Birdland (archived2)
Bronze
21 posts
Posted November 8, 2018 at 08:53 GMT
#2114052

I deceided to buy a pair of BL50 based on the Technical Sound Guide dated April 2018 and the good looks! I received the BL50 in July and by that time both the SW and the APP had been changed to new versions. 

I am using the BL50 as a “stand alone” no other B&O products controlling the BLs, only the B&O APP. This has proved to be a nightmare. Very little of all the goodies promised in the Technical Sound Guide is accessible an even basic commands such as volume and on/off is difficult or not existing. 

The “new” APP looks very different from the graphics showed in the Technical Sound Guide and oppdated documentation has not yet been supplied. I am kind of guessing my way thou... 

I am to say the least disappointed I feel like a test pilot /BETA tester for B&O. New SW and APP documentation has been promised for months now. 

GE
geoffmartin
Bronze
840 posts
Posted November 8, 2018 at 13:27 GMT
#2114053

Hi Klaus,

I'll send you a private message to get some details of your setup so that we can straighten things out...

Cheers

-geoff

PLEASE READ before sending me a Personal Message. If you have questions about or problems with B&O equipment, these should be directed through your dealer and/or B&O's Customer Service department. I cannot be a "short circuit", bypassing these communication channels. Thanks -geoff
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