Well we've dropped them on the floor several times without any problems, except once when it fall in to pieces. But the dealer (or the service shop) put it together again. I thought thay had to get a totally new inside but everything was OK.

So my answers are:

Yes!
Yes!
Depends on your skills and knowledge!
Don't know how to open it. A service manual would be handy but unfortunately not available on this site.

So I recommend a trip to a local B&O-shop.

Arabica,

A Very warm welcome to Beoworld.

It is likely that the ear piece itself got damaged when it was dropped.

A replacement ear speaker is available from your B&O dealer and can be replaced in a couple of minutes.

To open the unit requires two screws at the base to be removed and a B&O tool or a wide very thin blunt tool can be slipped in either side of the top of the battery compartment and then either side about 2 cm from the top of the phone.

Hi again

We went to the delaer, and they wanted almost the same price for repearing it, as a new handset cost.

So we are now considering buying a new handset.

But what is the difference between MKI and MKII for this product?

Thanks.

The main difference visually is that the MK2 handsets have the socket on top for the Earset connection.  The menu structure is also different and the MK2 supports multiple entries in the phone book, but this is only if the handset is registered to the latest BeoLine base.

If you have an older PSTN base, the MK2 handset is backwards compatible as long as it has software 2.5 or higher. One other thing to consider is that the chargers were modified a few years ago. The latest handsets will not charge on the older table chargers. I'm sorry I can't remember the exact date when the chargers changed. If you buy a new handset, make sure that you have the opportunity to try it on your existing charger.

Hope that helps.

Opman

Hey Arabica!  Hold on.
I have a few spare speakers and can replace yours for nowt. You just pay the postage.  Are you in the UK?

Andy T.

Opman - Thanks for the info.

Jandyt - I am in Denmark - Can I replace the speaker myself?

Of course!
Send me your address by PM (conversation) and I'll post a speaker to you.

Hi Jandyt


I have just sent you, my adress in a mail.


Can you tell me how to replace it?

How do I pay you for the postage?

Thanks.

Ok, I have your address and will post the speaker tomorrow or Saturday. Don't worry about the postage, it won't be that much.
I find that a credit card cut into 4 strips is ideal for opening the case. DON'T prise it apart with a screwdriver, you will spoil the case.

Remove the battery (don't pull the wires, tease it out with a pointed thing like a pin) Remove the two screws.
Slide the creditcard strips in each side and also at the top. This will dislocate the locking tabs.

Once you have the cover off, unplug the ringer speaker then undo the two screws holding the PCB in.
Take out the PCB but be carefull you don't lose the two rubberstrips. If they come out, don't touch them with your fingers as they are contact strips and the oils in your skin will stop them working.
You can then unplug the earpiece speaker and replace.
Don't forget to replace the contact strips when you re-assemble the handset.
If you wreck everything, don't sue me😕
Give us a shout if you're struggling. Good luck.

Andy T.